Job Title

The Child Health admin team are looking for an enthusiastic and experienced individual to work as an Office Manager/Senior Secretary.The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.We require someone with a high standard of organisational skills in order to provide an efficient administrative service to the team. This role will keep you both busy and challenged. You must be highly motivated with excellent communication skills, the ability to use your own initiative and work well under pressure.You will need to be adaptable, reliable and a team player with good qualifications and/or management experience.Knowledge of working in a hospital environment is desirable as is knowledge of the hospital systems and an understanding of the RTT pathways.Main duties of the jobTo provide comprehensive line management of the Acute Child Health admin team.To co-ordinate the patient journey by ensuring a proactive, comprehensive, streamlined administrative process which revolves around the patient and their individual needs.Ensure a smooth process and compliance to National Cancer waiting time standards, National RTT compliance standard, diagnostic standards and any internal targets.Ensure correct data capture and quality to support the care group in maximising the potential target and financial performance.Work in a team based administrative service providing support for each other and ensuring continuity of the service.Working for our organisationWe are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Person specificationExperiencePrevious experience of managing and supervising staff, including allocation of work, identification of training and development needs, performance management.Minimum 2 years secretarial experienceExperience of working for and within a teamPrevious experience of NHSExperience of recruitment, appraisal and performance managementSkillsAble to prioritise workload and meet deadlines and use own initiativeAble to remain calm in a busy environment whilst working under pressureAbility to organise a number of complex activities including formulation and adjustment of plansAbility to implement policies and procedures for own team and propose changesExcellent organisational skillsAbility to motivate staff and achieve optimum performance.Knowledge of NHS systems, including All ScriptsKnowledge of NHS performance standardsKnowledgeKnowledge of a range of office work procedures and practice the majority of which is non-routineKnowledge of working for and within a team and managing the work of a teamPrevious PAS experienceKnowledge of medical terminologyKnowledge of 18wk pathwaysQualificationsEducated to GCSE level with A-C grades in English and Maths or equivalent qualificationsComputer literate including Word and ExcelRelevant management qualification or equivalent level of experiencePlease note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Employer certification / accreditation badges#J-18808-Ljbffr