Job Title

Tenancy Progression CoordinatorRichmond30k1 day WFHThis upmarket global real estate agency with an enviable reputation and an international network of offices, is currently recruiting for a Tenancy Progression Coordinator to join the team!Working within the vibrant lettings head office in Richmond, youll be sat alongside property managers, client services, client accounts and renewals teams. You will be working in a supportive and collaborative environment which will provide a great opportunity for you to reach your full potential, which in turn benefits the lettings journey for landlords and tenants.This role involves developing excellent working relationships with both your front office counterparts, as well as the other head office support teams to provide an efficient, professional and seamless service for landlords and tenants. As a Tenancy Coordinator you will be responsible for managing the process from when an offer is received, through to getting contracts signed.Responsibilities will include the following:Producing accurate tenancy documentation to deadlinesEfficient, timely and professional communication with clients, applicants and tenantsProactive working relationship with your front office colleaguesProcessing reference applications for tenantsEnsuring ID checks are in placePreparing completion document packagesComplying with the companys Code of Conduct and Policies and all lettings legislationPrioritising work in order to meet all deadlines set by the department and officesCollaborating in team & office presentations, supporting the visibility of the departmentKeeping systems/property records up to dateMaximising all cross selling opportunitiesEnsuring all documentation is in place for tenancy commencement.Personal specification:Previous property administration experienceExcellent customer service, organisational and communication skillsConfidence to deal with a diverse range of tenants and landlords both verbally as well as in writingThe ability to be self-motivated and prioritise tasks to complete workload to deadlinesExcellent attention to detailAbility to process large workload quickly and accuratelyIT literate.The salary on offer for this role will be 30,000, plus an annual discretionary bonus. Benefits include 25 days holiday plus bank holidays, Christmas and New Year, pension, private health insurance after probation, life assurance, discount portal, and more.You will have the opportunity to work one day per week from home after probation.