About UsKINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.comRole DescriptionThis role is for a Paid Social Account Manager, working on our Disney Shop client. The Account Manager leads the day-to-day activity and priorities for the client, working towards short and long-term client goals. Reporting into the Biddable Group Account Director, you will be collaborating on creating the strategic roadmap and development of your clients accounts, the planning of upcoming activity and the organization of your team. You will work with junior team members, and be responsible for organizing their workload, overseeing the quality of their work and training needs.Key ResponsibilitiesStrategic Digital MarketingEstablish an understanding of all areas of KINESSOs expertise and the products/services we can provide to your clientsContribute in developing new products and ways of working that improve Paid Social resultsDevelop an understanding of the various digital media channels (Display, eRetail, Paid Search) and the role of Paid SocialHelp to educate the clients on Paid Social strategies and tactics; engage clients in the world of digital communications by demonstrating its direct response, creative and brand building abilitiesManage our relationships with platform reps, and represent the clients goals and objectives during strategic meetingsKeep up to date with and lead the testing of new Paid Social products and platforms, including advanced features and beta trials. Leadership & ManagementLead the day-to-day client relationship, campaign or project development and executionEnsure that all client campaigns follow the internal Paid Social processProvide consistent and effective support to Account Directors / Client Services / Performance and Strategy teamsPrepare and lead performance review presentationsLead development of regular results analysis & reporting, recommendations and presentationsLead meetings and discussions and ensure accurate contact reports are issued within 24 hoursExcellence in Client Service Work to understand your clients pressures and internal demands to ensure KINESSO provides the right response at the right time in the right mannerBuild an understanding of the clients business and digital marketing objectives, and develop strategies to help meet those objectivesEffectively set and manage client expectationsUnderstand individual client needs (on specific projects and beyond) so you can help them be successful in their roles, and to their bosses; ensure clients have the necessary information and materials they need to do their jobs wellEnsure all media schedules, forecasts and recommendations are fit for client and its easy for the client to accessProvide counsel to clients marketing issues and opportunities, engaging the Group Account Director as appropriateMonitor your clients competitors and their activityPeople Management Actively nurture the goal of making KINESSO an enjoyable place for staff to work and for clients to engage withDevelop the skills and knowledge of the Account (Senior) Executive(s) through mentoring, supervision and providing feedback on performanceDelegate the appropriate tasks and the appropriate amount of tasks to ensure an acceptable workloadIdentify opportunities for Account (Senior) Executive(s) to take ownership of tasks or projects to develop and growDesired Skills & ExperienceYou must have Paid Social experience, responsible for planning and managing campaigns across Meta, TikTok and ideally a 3rd platformExperience managing large budgets and delivering strong results for large brands across multiple markets and product typesBe a trusted, knowledgeable source of information and developments in Paid Social developments and market trendsCommunicate effectively at all levels, both up and downStrong client-facing skills: understanding client needs, maintaining relationships, building partnershipsStrong commercial skillsAble to work in high pressure environment and resolve client issuesAnalytical, yet operate strategically, with understanding of the big pictureHands-on approach to operations: Plans, assigns and directs work, time, material, peopleAttention to detailWork with an attitude of its up to me to make it happenEmployee TransparencyAt IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands is an equal-opportunity employer and is committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.Please reach out to our Talent Inclusion Specialist Jess at Jess.Richardson@mbww.com if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.THE PERKSWe aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued and that you are rewarded for your fantastic work. So, we also offer a range of benefits:Flexileave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New YearFree breakfast and free lunchEarly finish FridaysCore Hours (Mon-Thurs, flexible start/finish times)Retail discountsElectric vehicle salary sacrifice car schemeWellbeing programme, including Headspace & flu jabsInterest-free season ticket loanPaid time off for VolunteeringGroup Income ProtectionLife AssurancePrivate Medical Insurance or Health Cash Plan (dependent on level)Group Personal Pension Plan with matched contributions from 3-6%Generous Parental Leave & PayIndependent mortgage adviceFinancial educationEmployee Assistance ProgrammeFree eye testsFlexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!
Job Title
Paid Social Account Manager