OverviewCHAMP Cargosystems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. The portfolio spans core management systems, messaging services, and eCargo solutions. These include applications to meet customs and security requirements, quality optimization as well as e-freight and mobility needs. The products and services are well known under the Cargospot and Traxon brands.The company serves over 200 airlines and GSAs, and links these with some 3,000 forwarders and GHAs worldwide. CHAMPs solutions help its customers, and their clients adapt to critical and continuous changes in air transport logistics to meet global trade demands.CHAMP Cargosystems is headquartered in Luxembourg and operates offices in London, Zurich, Frankfurt, Manila, Singapore, and Atlanta.We are currently looking for a Project Management Officer located in our London OfficeReporting to the Project Management Officer, you will be supporting Implementation Projects for CHAMPs Core services via a SaaS model along with any strategic Internal Product Development projects.Working within the PMO, your duties will revolve around supporting the various Global Project Delivery teams (Project Managers, Quality Assurance, Implementation Consultants, Service Management & Contract Change Mgmt). Including but not limited to: Maintaining the PMO Internal SharePoint presence, Team Resourcing, Configuration of Project Management tools, Project Auditing, Management of the PMOs Continuous Improvement process, Liaison with Finance representative for Project Invoicing and Payments, ad hoc requests for information from other CHAMP teams and Senior Management.Position Type: Full-time, permanentLocation: London, United KingdomResponsibilities:Maintenance of the PMO SharePoint presenceManage accessMaintain the Project templates, processes and procedures and other relevant material.Contribute to improving the PMO SharePoint site and repositoryResourcingWeekly review of the PMO Sales Pipeline Dashboards in D365 and update Team Resource forecasting in Saviom.Track and update Saviom with the Team absences (Public Holidays and Private Leave Only).Attend regular Project Checkpoint calls to track any changes in Resourcing for active ProjectsFacilitate the weekly team resource meeting.Project Setup & Reporting,Set up, Customer Implementation and Upgrade project content and views in D365Maintain the data accuracy in D365 for Project Implementation includingProject statusRAG StatusMilestonesInvoicing and PaymentsSet up and maintain timesheet codes in the PO Timesheet system as required.you shall be responsible, via the relevant managers, to ensure that timesheets are completed in an accurate and timely basis.Provide monthly Timesheet reports for the TeamsProvide Project Resource allocation reports for PMsMaintain / update corporate tools relevant to role. For example, but not limited to, Wiki, CRM, Time Reporting and JiraFacilitate regular alignment calls with the Finance department to maintain Project Invoicing and Payment details in CRM.As and when required, support CHAMP team requests for Information on Project delivery activity.Own and execute PMO Processes such asSales Handover Once a Sales opportunity is Won facilitate a Sales Handover call with the Opportunity Owner.Project Change Via CHAMP Contract Change Mgmt processConduct regular Project AuditsProject Closure Track the progress of individual Project to completion and ensure Internal Service Delivery Acceptance and Lessons learnt review.Project Process AuditsDefining Audit scope and reporting.Perform Regular AuditsTracking Audit ActionsSupport the teams Continuous Improvement (CI process).Collate potential CIs from various sourcesFacilitate weekly CI reviewsMaintain CI data in D365As and When required:Assignment to Strategic Internal Projects to support the Projects defined PMO role.Including but not limited to, MoMs, RAID & Change Mgmt.Ad hoc reporting for the VP Global Service Mgmt and Global Project Delivery.Skills, and Abilities:Self-Motivated and is comfortable working unsupervised.Flexible, dynamic, and creativeA hands-on problem solver with excellent communication skills.Well established organization, multitasking and prioritization skills.Fluency in English (spoken and written) is mandatory, French, German and otherlanguages will be an asset.Ability to develop strong working relationships across the wider CHAMP Organization.Clearly client-oriented with a strong focus on quality and efficiencyExperienced in web-conferencing systems and Working-from-home solutionsEducation and Experience:Degree in Information Technology, BusinessManagement, Business Engineering, IT Engineering or similar3 years in a similar PMO role with a demonstrable track for delivering Improvements in Processes.1 years experience of Project delivery within a SaaS Solution provider.Strong skills with most MS Products specificallyMS ProjectMS ExcelMS SharePointMS VisioWorking knowledge ofSaviomMS D365 (Creating personal views, dashboards and managing forms)Knowledge of Software Development methodologies will be an assetThe selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate.CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).Further details on what is considered personal data, how it is processed by CHAMP as well as your rights in this regard can be found here. Any questions relating to this should be addressed to CHAMPs Data Protection Officer:Gertrud Huberty2, rue Edmond ReuterZone d'Activits "Weiergewan"L-5326 ConternLuxembourgEmail: dpo@champ.aero (Please do not use this email to send job application)
Job Title
Project Management Officer