Job Title

Account Manager Birmingham - office based Base salary + quarterly bonus potential CHH Conex operates at the heart of key vertical markets, delivering connectivity solutions which power almost every industry, contributing towards smart city transformation.We are a leading provider of bespoke cable assemblies, integrated cabinets and managed services that support engineers in the field. We operate in several diverse vertical markets, delivering a range of connectivity solutions and consumables that help drive smart city transformation, innovation and productivity. CHH is an innovative and exciting company on a rapid growth journey. We invest in developing our people, expect them to succeed and reward them for success. We also seek to do business responsibly taking account of our impact on our stakeholder groups and the environment.As a business we are growing rapidly and are now looking to add to our Account Management team in Birmingham. The ideal candidate will be able to appropriately identify the needs of both new and existing customers and provide a first class experience to all our clients. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. ResponsibilitiesTo ensure customer requirements are satisfied and they receive the right product on time and in full Work cross functionally within the company to communicate with all stakeholders ensuring customer success is at the forefrontCreate and maintain relationships with clients to better understand and achieve their needs and identify opportunities for growth across our various vertical markets Provide client reporting tools that give CHH detailed insight to our client relationship statusEnsure the correct level of stock is held to meet both customer and CHH requirementsQualificationsPrevious experience in a corporate customer service/account management environment Good communication skills with ability to build and forge meaningful business relationships - internally as well as externallyAbility to multi-task and provide solutions to problemsStrong time management skillsProfessional appearance and approach Please note: this position is full time, office based in Birmingham