Job Title

Blatchford is a multi-award-winning, global, manufacturer of some of the worlds most advanced prosthetic technology, bespoke seating solutions and orthotic devices.Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users. Through innovation, science, technology, and maintaining a clear focus on people, we make mobility possible.We have an exciting opportunity for a French Speaking Customer Service Administrator to join our commercial team at our Head Office in Basingstoke, initially on a three-month fixed term contract.What will you be doing? As French Speaking Customer Service Administrator, you will manage customer accounts to deliver excellent service.Key duties:Call handling and direct contact with the customer.Entering orders and managing order fulfilmentCommunicating with customers on status of their orders and back orders.Chasing missing lines on orders and liaise with operations team for an update.Supporting price and invoice queries from customers and sales teamsRaising credits for customers.Maintain an issue log and work to resolve outstanding items.Supporting aftercare service.What can we offer you?As French Speaking Customer Service Administrator you will receive.Benefits40K salaryHours: 8.30am 5pm Monday Thursday, 8.30am 4pm FridayFree onsite parking25 days holidayOpportunity to be part of an award-winning organisation with a culture that centres around our core values; courage, learning, integrity, collaboration, and innovation.What are we looking for? Essential skillsGCSE or equivalent in Maths and EnglishFluent French and English speakerComputer literate and able to work with Microsoft Office or equivalent.Excellent telephone mannerHigh attention to detailGood interpersonal skillsStrong communication skills, both written and verbalNegotiation skillsTenacityApply now for this French Speaking Customer Service Administrator opportunity.