Job Title

Job purpose:As a Solutions Engineer, you will play a pivotal role in the success of Becrypt, bridging the gap between technical delivery and customer satisfaction. You will be the key technical point of contact for customers throughout the engagement. The role involves collaborating with customers and partners to design, implement, and optimise solutions, while also providing training and consultancy, and support. Your feedback and customer insights will contribute to the product development lifecycle, ensuring our suite of products are continuously meeting the customer and market demands.We are looking for a proactive self-starter who thrives in a dynamic environment, capable of managing multiple priorities with both a technical and strategic mindset. Flexibility for travel is essential.Principal duties and responsibilities:Serve as the primary point of contact for customers throughout engagements by managing expectations, delivering timely solutions and ensuring consistent communication.Provide pre-sales technical support during the sales cycle, including architecture design, integration and product demonstrations.Lead technical evaluations, pilots and proof-of-concept initiatives simultaneouslyCollaborate closely with the software engineering teams to understand all products in great technical detailIdentify new opportunities and feed insights into business development and sales processesDeliver customised product demonstrations at customer/partner meetings, calls and conferences, supporting sales and marketing activitiesWork closely with the product management teams advising on current and future client needs, providing input to product directionEscalate and manage technical issues, through product management and engineering, to support deal closure and long-term customer successEngage, train and support Becrypt partners and customers in territory to expand sales coverage and drive market awarenessMutually agreed ad-hoc tasksSkills/Experience:Essential:Exceptional verbal and written presentation skillsProven experience as a Solutions Engineer or in a traditional Technical Support/Pre-sales roleSharp troubleshooting and problem-solving skillsStrong and up to date technical understanding of Microsoft technologiesExpertise in data security, risk analysis and threat models in the information security spaceExperience with installation and configuration of a variety of security productsExperience with virtual desktop environments, preferably in both VMWare and CitrixHigh level Linux (Unix) configuration including networking, firewalls and VPNsExperience using Cloud platformsExperience with Docker and microservices orchestrationDemonstrable ability to support the sales quotaDemonstrable success of using initiative and creativity in the development of solutions for partners and customersSelf-motivated, proactive, and able to work effectively in remote or home officer environmentsPositive, can-do attitudeDesirable:Technical experience with security-conscious organisationsFamiliarity with AGILE software development practicesKnowledge of Cross-Domain security gatewaysRelevant or additional qualificationsPackage & discretionary benefits:25 days annual leave plus an additional 2 days after 2 years service5 days additional holiday purchase availablePrivate medical insuranceHeath cashback plan with HealthshieldPension schemeLife cover 4 x salarySeason ticket loanSalary exchange benefits (ride2work, pension)Subsidised gym membershipEmployee referral schemeAdditional Information:Role will be subject to an employment screening process and will require security clearanceJBRP1_UKTJ