Were looking for a driven individual to work as a Product Manager, focussed on our Payment proposition.A fantastic opportunity has arisen for someone who wants to build a career in Product Management. Its an exciting time to join the team as the Society has big growth ambitions and payments is a fast evolving part of the market.We are happy to consider flexible working approaches to help you perform at your best.At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn and to feel connected.For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London, Swindon or Northampton office. Further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.What you'll be doingYoull be responsible for our payments proposition, ensuring it meets the needs of our customers and commercial ambitions.Understanding the payments landscape and ensure our payments offering meets our customers needs, delivers great outcomes and is commercially sustainable.Developing and manage our product propositions, driving forward proposals from concept right through to delivery. This will involve strong collaboration across the organisation.Understanding the regulatory outcome and ensure propositions and usage meet Consumer Duty requirements.Monitoring product performance and utilise insight including emerging industry trends, market, and member research to deliver key commercial objectives.Acting as a product SME on key projects.Developing quality written proposals that facilitate formal decision making and broaden the understanding of key issues.About youAs a minimum, we are looking for someone with the following skills:Financial Services product management experience and a thorough understanding of the market.Understands not only the customer but the impacts on commercials, risk and operations and can demonstrate this.A collaborative person who is analytical and creative.Proven ability to prioritise effectively, make decisions and get the job done.Strategic thinker with experience identifying challenges and developing solutions through market and customer insight, commercial awareness and strong analytical skills.Possess strong influencing and collaboration skills and experience of building relationships with stakeholders across the Society.Experience presenting information to senior executives and the wider team.Have the ability to lead people on an indirect basis.Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:Feel what customers feel - We step into our customers shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mindSay it straight - We are brave in speaking out and saying what we think were honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understandPush for better - We dont settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal developmentGet it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.The extras you'll getThere are all sorts of employee benefits available at Nationwide, including:A personal pension if you put in 7% of your salary, well top up by a further 16%Up to 2 days of paid volunteering a yearLife assurance worth 8x your salaryA great selection of additional benefits through our salary sacrifice schemeWellhub Access to a range of free and paid options for health and wellnessAccess to an annual performance related bonusAccess to training to help you develop and progress your career25 days holiday, pro rata
Job Title
Product Manager (Payments)