Job Title

Bournemouth based28 - 33k Hybrid working Are you a customer service superstar looking to take your career to the next level? A fast-growing tech powerhouse is offering an unmissable opportunity to join their dynamic and ambitious team!This is more than just a jobits your chance to grow, develop, and make an impact in a company thats revolutionizing the industry. If you thrive in a fast-paced, high-growth environment and have a passion for delivering exceptional customer experiences, we want to hear from you!Responsibilities: Managing inbound support tickets and maintaining top-tier system recordsBuilding and maintaining strong relationships with clients, keeping them updated every step of the wayDiagnosing, resolving, and triaging technical issuesProviding expert systems support to clients and partner companiesAdvising clients on best practices to optimize their processesWorking closely with implementation consultants to resolve system queriesIdentifying and championing software improvementsCreating and updating helpful documentation to empower end usersSupporting and collaborating with your teammates to drive successThe successful candidate:Customer service experience in a support environmentBackground in accounting or finance? Thats a plus!A proactive problem-solver who thrives under pressureExcellent verbal and written communication skillsA self-motivated team player with a drive to excelIf you are want to be part of an innovative, high-growth company with endless opportunities.... this is a role not to be missed!!!