Job Title

Main area IM&T PACS supportFind out more about this role by reading the information below, then apply to be considered.Grade: Band 5Contract: PermanentHours: Full time - 37.5 hours per week (Working at RSUH and other sites depending on workload)Job ref: 205-6832188-AEmployer: University Hospitals of North Midlands NHS TrustEmployer type: NHSSite: Royal StokeTown: Newcastle Under LymeSalary: 29,970 - 36,483 per annumSalary period: YearlyClosing: 23/02/2025 23:59PACS RIS OfficerBand 5Job overviewAn exciting opportunity has arisen within the PACS Team at the University Hospitals of North Midlands for an enthusiastic and energetic individual with excellent IT troubleshooting skills.Main duties of the jobThe successful candidate will have a degree in IT, formal IT qualifications to degree level, or equivalent recent work experience in an IT related field. They will work within a small team to support the Imaging Directorate in their use of Imaging specific IT systems 'solutions.A minimum of 2 years work experience must have been gained in the UK.In the course of duties, the successful candidate will provide 1st & 2nd line IT and system support to Trust & non-Trust users for hardware 'software solutions, liaise with suppliers & IM&T colleagues to determine & implement fixes, and support the PACS Manager in the refresh of the PACS system.Key relationships will be with clinical & non-clinical staff of all levels, from across the Trust & the wider local health economy, as well as IM&T colleagues & external suppliers.The role requires a physical presence on site where there is an element of face-to-face user support. The main office is on the Royal Stoke site, and the post holder will go to other sites as required.Working for our organisationUniversity Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching, and research.All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.UHNM creates and encourages a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.Detailed job description and main responsibilitiesPlease find the attached document which details the: PACS RIS Officer Job Description and Person SpecificationPerson specificationEducationEducated to degree level in a relevant field OR equivalent recently obtained knowledge & experience gained in a work-based settingSkills, ability and KnowledgeAbility to support individuals from a wide range of disciplines with varying levels of IT knowledge and skillsAbility to proactively problem-solve and work on own initiativeMust have excellent working knowledge of computers and software applicationsThoroughness of application form and supporting informationAbility to multi-task to deal with multiple incidents awaiting resolutionAbility to travel and work across multiple sitesAbility to work accurately at speedExperienceMust have excellent working knowledge of computers and software applicationsExperience of supporting users with software/IT workflow related queriesExperience of IT system AdministrationGood communication and the ability to diplomatically deal with users of mixed IT abilityExperience of handling confidential informationGood Working Knowledge of Hospital Based SystemsExperience of RIS / PACs system AdministrationExperience of working in an NHS organisationImportant information about your applicationAll correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.References - please ensure you provide email addresses for all referees for the last three years of employment.We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.Flexible working will be considered in line with Trust policies.New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.We work with trac.jobs to support our recruitment process. If you have any queries regarding this please read this privacy notice.University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help.At UHNM we are fortunate to receive a high volume of applications for many of our roles; on this occasion, we would reserve the right to close any advert early, therefore please apply without delay!If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.#J-18808-Ljbffr