Job Title

IT SUPPORT APPRENTICEApply From: 09/11/2024Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Learning Provider Delivered by JUST IT TRAINING LIMITEDEmployer ST COLUMBA'S COLLEGE AND PREPARATORY SCHOOLVacancy DescriptionMain areas of responsibility:Provide appropriate technical support, help and advice to staff and students.Escalate IT Issues initially to the Senior IT Services Technician in a timely manner.Ensure tasks are logged on the IT Helpdesk and are processed in an effective, efficient and timely manner.Diagnose and resolve 1st line issues.Provide AV support including filming, video editing & equipment setups.Set up new PCs, Laptops, iPads and install software.Maintain the digital signage across the college as required.Manage day-to-day email tasks such as creating aliases, mailboxes and distribution groups.Manage user accounts and permissions on network resources.Maintain printers and consumables, logging any issues, and orders where required.Ensure IT equipment and resources are available to staff and students when required.Regularly check the IT Suites.Log repairs and warranty claims.Maintain an up-to-date Asset Register for all computer hardware and software.Other responsibilities:Perform basic administrative support duties, as required, to meet specific operational objectives.Provide assistance to the Head of IT Services when required.Provide support and knowledge transfer to the other members of the IT Services Team if applicable.Ensure that a high level of customer service and support is provided to all stakeholders.Skills Required:Proficient in Windows Operating Systems & Microsoft Office including Office 365.Hardware maintenance.Configuration and installation of software packages.Key DetailsVacancy TitleIT SUPPORT APPRENTICEEmployer DescriptionIn 1939, as World War II loomed, Mr Phillip ONeil founded the College in central St Albans and later moved the school to Iona House. Sixteen years later, The Brothers of the Sacred Heart came from New England in the US to establish St Columbas as a unique school within a worldwide community.Vacancy Location St Columba's College, King Harry Lane, Herts, AL3 4AWWage FrequencyCustomNumber of Vacancies1Vacancy Reference Number1000282021Key DatesApply From09/11/2024Closing Date For Applications2024-11-14 23:59:59Interview Begin FromPossible Start Date2024-11-16 00:00:00TrainingTraining to be ProvidedAn apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.ICT (Information Communications Technician) Level 3 Apprenticeship Standard.You will also receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining a level 3 IT qualification.Training schedule has yet to be agreed upon, further details will be made available at a later date.This standard aligns with the following professional recognition:RITTech for 3.Learning ProviderJUST IT TRAINING LIMITEDSkills RequiredCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Patience.Apply Now#J-18808-Ljbffr