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Job Title


IT Systems Manager


Company : Protein Works


Location : Liverpool, North West


Created : 2025-04-03


Job Type : Full Time


Job Description

Direct message the job poster from Protein WorksAny additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.This is an incredible role, and one that is ideal for an accomplished all-rounder in the best sense of the word. Someone who has a wealth of knowledge across systems, coding and understands commercial business requirements. You will be responsible for the smooth running of core systems across Protein Works multi-site operations covering Manufacturing, Fulfilment, Supply Chain and offices. You will be familiar with systems integrations and able to trouble-shoot issues. Longer term, you will be expected to build a strategic IT plan. From a technical background, you will have coding in your locker to call upon when needed. You will also enjoy being in the thick of everything that a high growth, fast moving, entrepreneurial business can throw at you.Immediate Responsibilities and Hot ProjectsCollaborate across the business with all key stakeholders to co-ordinate systems and technical priorities. Project managing these at every step.Manage the day to day warehouse management and manufacturing systems to minimise downtime and issues.Develop and take ownership of a clear 6 month systems roadmap for enhancements and fixes in line with business objectives.Build API integrations and overhaul unreliable integrations to ensure minimum downtime and commercial impact.Manage the IT Support ticketing system, managing the team to respond and resolve tasks across the business in a timely and effective manner.Undertake ad hoc IT systems projects based on business requirements and manage software and hardware requirements.Minimum RequirementsBachelors degree in computer science, business administration, or related fieldAdvanced Universe and Microsoft SQL Server development experienceExperience writing, queries, reports, and screensExperience providing desktop and application supportCisco or CCA certification, or equivalent experienceAble to work with mathematical concepts such as statistical inference and probabilityDemonstrated ability to achieve individual and team goalsThe Things Youll Nail as StandardEfficiently create reports, dashboards, programs, BAMs, and BPMsCreate add-on applications to perform small features on top of ERP systemInstall, documents, and tests software and hardware upgradesSupport multiple software and hardware systems throughout the organizationOffers leadership, coaching, and training to manage staff performanceResponsible for internal systems security and application support to support all usersManages all information systems policies and documentation including backup strategies, user training materials, network maps, and security policiesRegular communication with the operational team and senior management teamProcess-driven with the ability to quickly understand a situation and propose potential solutionsYoure Naturally Like ThisPossess a can-do attitudeHighly enthusiastic with a drive to improve and develop new ways of workingAbility to clearly communicate complex topics in simple terms, to a variety of audiencesAvid self-learner 'share knowledge across the businessHighly motivated self-starter with a flexible, can-do attitudePlace a high value on delivering business impactPositively impatientGreat at building positive, productive collaborations and teamsExcellent interpersonal skillsNon-NegotiablesPrevious experience working with ecommerce back office systemsDeveloper experience at some level previously in VB.Net, PHP and SQLHighly organised and excellent verbal and written skillsAbility to multi-task and deliver to deadlinesAbility to lead and motivate, and challenge as requiredExcellent relationship building skills and ability to influence at various levelsWell-organised, with an eye for detail in everything you doAbout Protein WorksRewind to 12th December 2012. Out of a freezing cold office (because we couldnt afford heating back then!), our founders huddled round a couple of laptops. This was the moment. After a year of working round the clock and a lifetime of tempering the thirst to create a world class brand, we pressed LAUNCH. That was the moment Protein Works. website went live to the world.Its not an overly fancy story, we know. Therere no garages worked out of, no office in the Bay Area to talk up. But fancy isnt in our DNA, innovation is. With the idea to rock the very foundations of a sports nutrition industry that had become stagnant, we set out to create a health and fitness brand that put pure quality & wow service before the lowest possible price. We knew wed be the underdogs from the very beginning. But you know what? We love that.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesWellness and Fitness Services, Food and Beverage Services, and Food and Beverage Manufacturing#J-18808-Ljbffr