Job Title

WWT London Wetland Centre LondonApply below after reading through all the details and supporting information regarding this job opportunity. Closing date for applications is: 30th Oct 2024 As our Visitor Engagement Assistant, you will be responsible for ensuring a high standard of experience is delivered on site for visitors. Working closely with the Visitor Engagement Manager and volunteers to ensure the daily offer at weekends delights and enthuses visitors about our cause through storytelling, presenting, activities, and interactive experiences. You will lead walks, talks, tours, and activities at the London Wetland Centre, engaging visitors with your knowledge and enthusiasm while recognizing the needs and abilities of different audiences. Activities may include pond dipping and running touch tables. You will also support the Visitor Engagement Manager with the coordination and supervision of our engagement volunteers. You'll be a daily point of contact for the team and assist with rotas and allocation of duties where necessary. You will also champion the ongoing development of standards of customer care across the site, providing a visible, proactive, and approachable staff presence at the Centre. This role is fixed term until 30th April 2025, working part-time, 12 hours a week across 2 days out of 7, working Saturdays and Sundays. About You To join as our Visitor Engagement Assistant, you'll bring: Previous experience in a visitor attraction or public space delivering talks, presentations, or activities to a range of audiences from all ages and abilities. Experience interpreting conservation/science or other topics to different audiences in engaging and inspiring ways. A good eye for detail, particularly concerning site presentation and interpretation. If this sounds like you, then please read the job description and click apply. We would love to hear from you. About Us Were WWT, and were on a mission to restore the super-powered ecosystems we call wetlands. Theres never been a more important moment for our work, and weve got some phenomenal people on the case. Whether theyre taking a new visitor under their wing or conducting ground-breaking research further afield, our team are second to none. And theres nothing we love more than watching them soar. Whatever you do here, youll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play? Why youll love working at WWT Wake up every day knowing your work is helping to restore wetlands and our world. Be surrounded and inspired by our team of passionate, dedicated people. 33 days annual leave (which goes up to 38 days after 5 years of service) this includes bank holidays and you have flexibility to take those days whenever you want. Free entry to all our wetland centres, including your family. Free car parking and secure bike storage areas. Colleague discount on shopping and memberships. Cycle to work scheme. Contributory pension scheme. Life Assurance of three times your salary, for peace of mind for your loved ones. Independent personal, workplace, and financial advice from Care first. WWT is an equal opportunities employer and all applications will be considered solely on merit.#J-18808-Ljbffr