Job Title

We are looking for a Senior Consultant on a 12 month fixed term contract to join our Fraud Analytics function.Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.We need high-performing individuals to support Nationwide in the prevention and detection of fraud and scams across our portfolio.This role will provide you with the opportunity to work with a team of subject matter experts and play a key role in our detection strategies. You will work with fraud prevention systems to develop technical strategies to reduce fraud and scam losses to Nationwide and its members. Alongside this, you will be responsible for balancing customer experience through fraud prevention and ensuring we keep pace with change and new MOs.Youll have the ability to build technical queries in programmes such as SAS/SQL/Python and represent our team in the wider business and within the industry.At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London, Swindon, Northampton, Bournemouth, Sheffield, Wakefield or Dunfermline office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.What youll be doingYou will be an SME within the Analytics function and will be responsible for managing fraud and/or scams in a particular channel.Youll need to support members of the team by sharing knowledge and work alongside stakeholders through consultancy. Alongside this, youll be responsible for monitoring our fraud/scam performance and focusing on insight through analysis.About youTechnical expertise including:Ability to use data to recognise patterns and make innovative suggestionsProven data manipulation and analysis skillsKnowledge of fraud management and payments processingExperience in confidently influencing others to ensure Nationwide is not exposed to unnecessary fraud risksExcellent written and verbal communication skillsPrevious experience of consulting on subject matter both internally and externallyA logical approach to problem solving and confidence to make recommendations for solutionsAdvanced experience in coding languages/programmes (for example SQL/SAS/Python) and ExcelOur Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. Its also about being clear, precise, and using language that we and, importantly, our customers and members can understand.Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.We know applying for jobs can sometimes feel like youre sending an application into a black hole. We review each application individually. So, its a good idea to call out your most relevant experience on your application to give yourself the best chance.The extras youll getThere are all sorts of employee benefits available at Nationwide, including:A personal pension if you put in 7% of your salary, well top up by a further 16%Up to 2 days of paid volunteering a yearLife assurance worth 8x your salaryA great selection of additional benefits through our salary sacrifice schemeWellhub Access to a range of free and paid options for health and wellness.Access to an annual performance related bonusAccess to training to help you develop and progress your career25 days holiday, pro rataWhat makes us differentNationwide is the worlds largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UKs population. Weve got the scale to compete with the big banks, but were not a bank.As a building society, were owned by our members thats our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose Banking but fairer, more rewarding, and for the good of society.When you work at Nationwide, you can experience that difference for yourself. Youll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. Youll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they dont have to bank with a bank. They can choose a modern mutual instead.What to do nextIf this role is for you, please click the Apply Now button. Youll need to attach your up-to-date CV and answer a few quick questions for us.We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.#J-18808-Ljbffr