Job Title

Jobs:Centre Manager in Frensham / TavistockApply ByRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.1 Apr 2025Start Date2nd/9th JulyDuration or End Date6th/13th AugustSalary1239.40 (1105.92 + 12.07% holiday pay). Plus paid induction programme.At International House London, we are excited to invite you to join our team for the upcoming Young Learner summer season.Essential RequirementsEducated to GCSE standard 5 A-C grades (including English and Maths) or equivalent.Proficient English SpeakerIT literate (with focus on Microsoft Word, Excel and Powerpoint)Experience working with children.ELT Management in residential environmentExperience in financial management/cash handlingExperience in team leadership and people managementWorking with mixed nationality studentsExperience in delivering high levels of customer serviceResidential experienceExcellent interpersonal skills with a client focused approachAbility to both lead and work as part of a teamAbility to work under pressure and to deadlinesExcellent time management and organisational skillsGifted and effective leader; being flexible, assertive, and discreteExcellent project management skills and office management skillsAbility to problem solve in the momentSatisfactory DBS check/Police Check.DesirableCELTA/DELTA QualificationAbility to speak other languagesFirst Aid qualified.Safeguarding training.Driving LicenseJob DescriptionCompany backgroundInternational House London has been running summer schools since 2011 across the UK. We are proud to be accredited by the British Council and International House World Organisation. We celebrate the diversity of our students and staff and have strong Vision, Mission and Values beliefs. We prioritise the safety, happiness and well-being of our students to create memorable experiences for all involved. We actively offer professional development and skills training to our staff. We are proud to have a community of returning staff with regular returners year on year. Over half of our 2024 cohort are hoping to return in 2025.In our very successful 2024 British Council inspection, strengths were highlighted in the following areas: strategic and quality management, staff management, student administration, premises and facilities, learning resources, academic staff profile, academic management, course design, teaching, care of students, accommodation, and leisure opportunities.Position informationThe Centre Manager is the most senior post at the Young Learners Centre where the postholder is expected to successfully manage all aspects of the day to day running of the centre; including overseeing and implementing a robust and effective welfare, academic, leisure and transfers programme.The Centre Manager is responsible for ensuring that the centre is set up and managed according to International House London policies and procedures, and that International House London are providing and delivering the high-quality service that our students, group leaders, agents and staff expect and deserve.The Centre Manager should be able to provide vision, leadership, support, and direction to all staff under their management as well as all students and group leaders attending our course, and maintain good communication and relationships with the host centre.Duties and responsibilities of all summer staffStudent Welfare and SafetyActively promote and safeguard the welfare of all studentsCreate and maintain a safe, respectful, and inclusive environmentStay vigilant and report any concerns about student well-being to appropriate staff membersUnderstand and adhere to all child protection and safeguarding policiesPastoral Care and Student SupportProvide emotional support and guidance to students adjusting to a new environmentCollaborate with other staff members to address individual student needsProfessional ConductFollow instructions and directives from line managers (DoS and CM) promptly and professionallyContribute to a positive work environment by maintaining a cooperative and respectful attitudeBe flexible and willing to take on additional responsibilities as assigned by your line managersAdhere to all IHL Young Learners policies, procedures, and codes of conductDuties and responsibilities of Centre managerHold regular centre management team meetingsEnsure centre management team are well-preparedProvide guidance to centre management team if necessaryCreate centre management team rotaEnsure all new starter checks are completed and filed to the highest standard, compliant with legal requirements and our internal policy requirementsAssist departmental managements with any staff concerns or performance management needsExternal clientsLiaise with host centre regarding any operational issuesHold regular meetings with host centre representativeHold daily meetings with group leadersShow agents around on site visit or delegateArrival/departuresLiaise with Head Office about students arriving/departingEnsure rota for transfer day is preparedLiaise with centre administrator to ensure accommodation is readyOversee smooth running of operations on transfer dayCommunicationHold daily assembliesRespond to student disciplinary concernsLiaise with welfare regarding safeguarding issuesLiaise with Head office regarding issuesReport any concerns about students or staffCommunicate with sales and agentsRespond to parents' concerns and questionsFinanceManage centre budget e.g. petty cash, credit card spendingMonitor and record departmental spendingOther BenefitsWhat training will I receive? First aid training (optional) British council safeguarding training Role-specific online training on staff portal Professional development training, e.g. performance managementWhat's included/working conditions? 3 meals a day, and access to tea and coffee throughout the day Free accommodation with en-suite or shared bathroom facilities (please note that we cannot guarantee en-suite rooms, but the shared bathrooms will be staff only) Opportunities to attend excursions to locations in the surrounding area and around the UK Some use of the on-site facilities (by arrangement with the centre) Professional development opportunitiesHow will this enhance my career? Academic management roles Working with teenagers and young people Working within educational institutions Managerial and organisational roles Leadership positionsInductionThe on-site induction will last for four days and will include orientation to the site, safeguarding and role-specific training. Pre-camp, there will be an online course to complete (approx.5 hrs). You may also be invited to attend first aid training, group sessions at Head Office, and/or remote training sessions.All elements of the induction are paid (separate to your salary)From 1-6 weeks depending on locationsHours of Work:Your normal hours of work are up to 48 per week over a six-day week, to be agreed depending on availability and centre requirements. This position involves working on weekends and other unsocial hours.Time off:You will have one day off per week (a full 24-hour period). There may be some restrictions on which day this can be, depending on operational need.About the school and cityInternational House London is an established and well-known language school, with over sixty years of experience in providing language courses and teacher training programmes.Our spacious and fully equipped school is based near Covent Garden and we are a founding member of the International House World Organisation.International House London welcomes over 8,000 language students from 150 countries each year. Our students enjoy learning in the vibrant and multicultural atmosphere of IH London.IH London opened in 1959. We are the no.1 language school in Central London, judged by the latest British Council inspections and reported in the EL Gazette (2019). Every year we train over 500 new teachers and enable them to embark on exciting new journeys across the globe to inspire and teach others.Read full school profile#J-18808-Ljbffr