At a macro level, the key challenge for the GRC function is ensuring that risk management, regulatory compliance and governance keeps pace with the growth of PIB, and that these crucial elements are robust, proportionate and commercially pragmatic. At a micro level, one of the challenges we face with bringing individual businesses into PIB is ensuring that our newly acquired businesses align with our standards for risk management and compliance through our integration process. The GRC team is sited across the UK and PIB supports flexible working. PIB has a culture of openness, collaboration and agility, which is reflected in the way the GRC function leads and operates. The GRC team meets currently monthly virtually and normally meets face to face at least quarterly. Given the growth of the business and a firm intent to increase both our UK and overseas footprint, there will be opportunities in GRC to broaden horizons, learn, gain a unique career experience and be a part of building and shaping something special at PIB. The role The role sits within GRC (2LOD) in the Compliance team and reports to the Group Conduct Officer Manager who reports to the Group Head of Compliance. This role is an Oversight and Business Partnering role which supports two of our Divisions MGU/MGA and London Markets. The former, is a wholesale division dealing with commercial covers across a number of trades/industries with a number of producing brokers and the latter, is a wholesale Lloyds and open market intermediary dealing with commercial covers via producing brokers Effective regulatory business partnering, advice and oversight is key to strengthening 1LOD capability, making sure new acquisitions meet PIBs requirements and delivering GRCs oversight role and the companys overarching governance. Working with the business, this role plays a key role in aiding the 1LODs understanding of regulation and its application to their operation, helping them develop client centric compliant solutions via a B2B distribution chain and delivering challenge to the business on matters which could potentially threaten positive client outcomes and/or expose PIB to a heightened level of risk. This is accomplished through regular and close contact with the business and 1LoD by: providing technical guidance and pragmatic advice on existing and future regulation and PIBs regulatory policies and frameworks; delivering briefings and creating (where appropriate) and delivering training on key regulatory topics and issues; guidance and advice on improvement actions, potential breaches and root cause analysis; reviewing compliance and business performance MI to aid challenge; ensuring a regulatory perspective is brought to key business forums, initiatives and projects; providing a key input to the firms assessment of regulatory risks as part of its ERM framework; supporting business SMFs and Certified individuals as part of SMCR; providing guidance and advice following reviews of the business from internal or external sources; supporting and guiding the businesses with integration related activities; supporting the business with FOS responses; This role also plays an important role in the identification, escalation and management of regulatory issues and breaches. The role requires the role holder to: Have excellent communication (verbal and written) and be an effective regulatory translator i.e. take complex regulation and make it accessible, understandable and relevant to the business so they have clarity on what is required, and what they need to do; Good problem solving skills and be solution orientated; Have strong organisational skills and attention to detail but have the ability to take a high level view; Deliver engaging, practically orientated compliance training; Have excellent stakeholder management skills and be able to build and maintain strong relationships with the business, while also maintaining an appropriate level of professional distance; Be able to act as a critical friend to the business, delivering constructive challenge and identifying solutions to address issues that are identified; Have a strong understanding of the UKs regulatory regime as it applies to general insurance activities; and Travel to a range of UK destinations. This role involves working with a wide range of senior stakeholders across the partnered businesses and working with other areas of GRC such as Group Risk & Assurance. Ideal person profile The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills and: Has previous experience of undertaking a similar compliance business partnering role ideally in other wholesale and London market commercial insurance intermediaries. However, candidates from commercial Insurers may be considered. Likely to have 3-5 years experience in a second line Compliance Business Partnering role / or similar including (not exhaustive) key core areas such as T&C, ICOBs, Conduct Risk, Conflicts of Interest, Financial Promotions, Complaints, Gifts & Entertainment/Hospitality, SMCR, Product Governance, Remuneration & Incentives, Consumer Duty Has knowledge of and is familiar with Insurer binder procedures, systems and controls; an awareness of Lloyds processes would be an advantage Is a confident, persuasive and articulate communicator and capable of robust dialogue; Proven track record in working with the business to implement regulatory improvement and change; Strong technical, practical and working knowledge of FCA GI regulation including the IDD, ideally with experience of sales to commercial customers via a B2B distribution proposition. Knowledge of other relevant regulation/legislation such as GDPR and financial sanctions are required, and a good understanding of risk management principles would be beneficial; Likely to be educated to degree level and ACII or compliance qualification would be an advantage; and, Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working autonomously and as a member of the team and is comfortable operating within a fast-paced environment. Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Parking at the office Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support,health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts includinga kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint. Why Work For Us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-219 409 TPBN1_UKTJ
Job Title
Group Conduct Officer