Zedwell Capsule Hostel is an exciting, modern, and innovative project in the heart of Piccadilly Circus, offering guests a unique and restful stay. With 990 capsules and direct Underground access, it provides a distinctive accommodation experience in central London.We are seeking a dynamic and hands-on Deputy General Manager to support the General Manager in the opening and daily operations of the hostel, ensuring smooth running and exceptional guest experiences from day one. The ideal candidate will have strong F&B experience, overseeing food and beverage operations to enhance guest satisfaction and drive revenue.The RoleAs Deputy General Manager, you will play a key role in overseeing daily operations, managing teams, and maintaining service excellence. You will support all aspects of the business, from front-of-house and housekeeping to financial management, compliance, and food and beverage services, ensuring a seamless guest experience.Key ResponsibilitiesTeam Leadership Motivate and manage staff, ensuring high service standards. Oversee recruitment, training, and development.Operations Management Ensure efficient running of all departments, including reception, housekeeping, maintenance, and F&B services.Guest Experience Uphold excellent customer service, swiftly resolving any issues.Food & Beverage Oversight Oversee caf, bar, or self-service areas, ensuring high-quality offerings, operational efficiency, and compliance with food safety regulations.Financial Performance Support budgeting, cost control, and achieving KPIs, including F&B revenue targets.Health & Safety Compliance Ensure adherence to all regulations and crisis management protocols.Business Development Assist in marketing, partnerships, and stakeholder engagement, particularly within F&B operations to enhance guest experiences and profitability.What Were Looking ForExperience managing large hostels (300+ beds), ideally with pre-opening experience.Strong leadership, operational, and problem-solving skills.Proven experience in managing food and beverage operations, from menu planning to cost control.Passion for hospitality and delivering outstanding guest experiences.Sound financial acumen and cost management abilities.Excellent communication and organisational skills.Why Join Us?Opportunity to be part of a flagship property in one of Londons most vibrant locations.A chance to develop and lead an F&B offering within a unique hospitality concept.Supportive and collaborative team environment.Career growth opportunities within a fast-growing hospitality brand.If you're a proactive, adaptable, and results-driven leader with F&B expertise, wed love to hear from you!
Job Title
Deputy General Manager - New Capsule Hotel Opening