Who we areFounded in oil and gas exploration and production, GMVi is all about wells. We make software to empower drilling, production and well integrity engineers to safeguard the production of energy the world needs - protecting human life, the natural environment and critical assets.Our specialist, highly skilled team is opening eyes to the reality of well integrity risk across the lifecycle, for our customers and the wider industry.In house, we do the high value things that only we can do:develop product concepts through to detailed designsales and product deliverysupport customers with implementation and consultancy projects using the softwarehaving a sharp focus on growing the scale and value of the businessEverything else is outsourced.The roleDiligence, attention to detail, innovation, self-motivationCompetence and confidence using complex, technical softwareQuickly learn how Empirica works and how our customers use it to have safe and productive wellsProvide expert advice to customers with model building, instance set-up and peer reviewHands-on involvement in consultancy projects for model building, analysis and reportingWork closely with Product Manager torecognise, capture, define, and develop ideas to improve software and user experienceanalyse customers requirements of our productsupdate user guidance documentscontribute ideas and input to product development roadmapSupport customer technical queries by phone, video calls and email, working with our team to solve more complex issuesRegular customer contact to maintain relationships and identify new opportunities. Identify areas to improve customer satisfaction and develop repeat business. Communicate these and possible solutions within our teamDevelop understanding of the software space that Empirica occupies, and its competitorsBased in Bury St Edmunds, Suffolk, with some travel in UK and internationallyWho you areBachelor or higher degree in an engineering disciplineMinimum two years work experience in an engineering roleStrong in IT; competence and confidence with complex technical software.Experience with drawing packages such as AutoCAD or SolidWorks would be beneficialExperience in the oil and gas industry would be beneficialTeam oriented with strong collaboration skillsDiligent and innovative with strong attention to detailSelf-motivated and curious, with a desire to learn new thingsTrustworthy and reliableCommitted to create results that make a difference for our customersEnthusiasm to support and develop Empirica and grow the businessFluent in English - oral and writtenYou need proof of right to work in the UK - a passport or birth certificate, and National Insurance are essential.We want you to be part of building a fun and inclusive working environment, making an important impact in a vital industry. We are still in an early stage, so the role is diverse and not all tasks well defined. If you take initiative, are bold and dare to ask and challenge, you will go a long way.What we offerOpportunity to participate in a specialist and innovative software business, with a unique application vital to the oil and gas industry and its stakeholdersOpportunity to make a difference for the company, our industry and the worldProactive, creative, and candid colleagues that are on a mission to build the best products and business possible and want you to succeed in your contribution to thatTechnical and intellectual challengeCompetitive salaryMinimal leadership levels and bureaucracy; we are customer oriented and make fast decisionsSmall team - possibility to really make an impactOpen, friendly, diverse, and relaxed working environment
Job Title
Well Risk Engineer