Were AluK, a global leader in the design and engineering of aluminium window, door and curtain walling systems and, with over 60 years of experience operating across the globe, youll find our faade systems on many of the world's most advanced and prestigious buildings.We now have an opportunity to join as Technical Services Support. What are we looking for?To provide theoretical, practical fabrication and installation support on AluK systems to customer.Support Customer Services, Sales and Product Management Teams where required.To be conversant with Aluks health and safety requirements.Investigate reported complaints related to Aluk products and direct to correct personnel for resolution.Convey data on product certification to customers, architects and specifiers.Provide estimation support to customers when required.Who are we looking for?Proven experience in a similar role within a technical department preferably a minimum of 5 years experience.Ability to gain buy-in on any decisions taken and changes made.Computer literate including AutoCAD.Conversant in latest Building Regulations and Legislation.Working knowledge of Microsoft Office and other related software packages.Basic knowledge of LogiKal / Orgadata software.Analytical skills; able to define problems, collect data, and draw conclusions.Interview Process1st Stage Interview - with R&D Director and Technical Services Manager.Equal OpportunitiesAluK is committed to ensuring everyone has the same opportunity and if you need us to make any changes to our recruitment process to accommodate you, please just let us know.BenefitsAs well as a joining an organisation that puts its employees front and centre, is truly agile and embraces hybrid working and flexibility from the start you will receive:25 days Annual LeaveBirthday Day OffParticipation in our discretionary quarterly bonus schemeAccess to our Comprehensive EAP - offering counselling, legal and financial adviceDeath In ServiceFree Flu JabAfter probation you will also receive access to:A medical cash health plan that also gives exclusive discounts at high street retailers, gyms and access to the exclusive Skin Vision App. This also gives access to a Digital GP.Cycle to Work SchemeAnd increasing annual leave with length of service to a maximum of 30 days!Equal OpportunitiesAluK is committed to ensuring everyone has the same opportunity and if you need us to make any changes to our recruitment process to accommodate you, please just let us know.
Job Title
Technical Support Services