Customer Service Adviser - Fluent Dutch speaking.Salary: Circa. 27,000 + We are seeking a motivated and customer-focused individual to join our team as a Dutch-Speaking Customer Service Adviser. In this role, you will be responsible for providing excellent customer service to our Dutch-speaking clients, addressing their enquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:Respond to customer enquiries via phone, email, and chat in Dutch.Provide accurate information about products and services.Resolve customer issues and complaints in a timely and professional manner.Maintain customer records and update information as needed.Collaborate with other departments to ensure customer satisfaction.Meet performance targets and contribute to team goals.Requirements:Fluency in Dutch and English (both written and spoken).Previous experience in customer service or a related field.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.The ability to work independently and as part of a team.Proficiency in using customer service software and Microsoft Office Suite.Preferred Qualifications:Experience working with clients from the Netherlands.Knowledge of Dutch culture and business practices.Additional language skills are a plus.Benefits:Opportunities for career advancement.Friendly and supportive work environment.Health and wellness benefits.
Job Title
Customer Service Representative