Mortgage Administration Team LeaderBuckinghamshire (Nr. Beaconsfield)depending on experienceOur client is a customer centric, mortgage and savings provider, who are passionate about offering a first-class experience to all. They have a dedicated team of Operations Administrators, who deliver support to their members, pre and post completions of their mortgages. They are seeking an experienced leader to join the Mortgage Team to manage the day-to-day priorities of the Ops Administrators, alongside speaking to customers and brokers to provide updates on their mortgage applications.Duties will also include: Develop and coach the Operations AdministratorsCollaborate effectively with colleagues from other departments creating a best in class environment within the organisationCommunicating with customers, both current and prospective, and providing required information in a timely and appropriate formatUndertaking all aspects of mortgage administration relating to new, existing and redeemed mortgages in accordance with MCOB for regulated loansProactively following up with solicitors, brokers etc to request additional information where requiredTo provide assistance to the completions team as and when requiredThe successful individual will possess: Previous experience and understanding of mortgagesOur clients head office is unfortunately not easily accessible via public transport; therefore, you would need your own vehicle. Due to the nature of the role, would require this individual to be office based 5 days per week, with potential flexibility once fully trained.
Job Title
Administrative Team Lead