Volunteer Engagement CoordinatorFour days per week spent in shops across London, and one day at the Head Office based on Mansell Street, Aldgate East, LondonFantastic Opportunity to join a growing charity retailerSalary 28,000 - 32,000 per annum dependant on experience plus travel expenses 35 hours per weekMy client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the newly created position of Volunteer Engagement Coordinator.The Volunteer Engagement Coordinator forms an integral part of the Retail management team, working closely with both the shop management and HR teams. They will be responsible for recruiting, organising and coordinating the charitys volunteers and the volunteer programme working with our shop managers to develop their skills to drive recruitment, improve retention, and ensure they have the right number of volunteers in the right locations to support our work.Role ResponsibilitiesDeliver recruitment targets by shop to ensure they have sufficient volunteers and volunteer hours to support financial objectivesSupport the onboarding of the volunteers for various retail rolesEngage the volunteer team with the charities work and help them to understand the value of their contributionMaintain an empowered, well trained, motivated and engaged volunteer team with excellent communication at team and individual levelAttend in-person recruitment events to engage with our volunteering communitiesWork alongside the Retail HR lead to schedule and deliver online training sessions, to ensure volunteers are well-prepared and confident in their rolesWork closely with the shop managers to grow relationships with volunteers and to demonstrate outcomes and the value and impact of volunteering activities.Support the shop managers to maintain accurate records of volunteer activities and hours, ensuring compliance with all legal and organisational requirements.Desirable skills, knowledge & experience Track record in successful charity shop volunteer recruitment and retentionExcellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, retail staff, and other stakeholdersPassionate about the benefits of volunteering to both volunteers and organisations, and an understanding of the challenges involved in volunteer managementExperience of working with and managing a regional volunteer networkStrong organisational skills and the ability to manage multiple tasks and priorities effectivelyExperience with volunteer management software and recruitment sites (desirable)Strong communication skills and presentation stylePersonable, with excellent listening skillsIf you are interested in working for a leading charity retailer who truly values their teams, then please apply today with your cv and covering letter.
Job Title
Volunteer Engagement Coordinator