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Job Title


Technical Support Engineer


Company : Shift F5


Location : maidenhead, south east england


Created : 2025-02-22


Job Type : Full Time


Job Description

Technical Support Engineer / Account Manager Software IndustryClient facing role - Suitable for an Account Manager / Technical Support / Commercial background - with understanding of SoftwareAre you passionate about helping customers thrive? Do you excel at building relationships and driving results? Join our dynamic SaaS team as a Customer Success & Account Manager and play a key role in shaping our clients' success! What You'll Do:Be the trusted advisor to our customers, ensuring they maximize the value of our SaaS solutions.Drive customer satisfaction, retention, and expansion.Collaborate with internal teams to resolve issues and deliver world-class service.Analyze data to identify growth opportunities and improve customer outcomes. What We're Looking For:A natural relationship builder with exceptional communication skills(Desirable) experience in a SaaS or customer success roleRational, problem-solving mindsetPassion for delivering a best-in-class customer experience Perks of Joining Us:Competitive salary & benefits package.Opportunities for professional growth in a fast-paced environment.A supportive team culture that values innovation and collaboration. Apply Today! If youre ready to make a difference and help our customers achieve their goals, wed love to hear from you.Lets create success together!