Store Manager - Central BelfastWe are The Immersive Cafe Co! We have an exciting new opportunity working with our 3rd Party Partnerships team. Do you want to work alongside the UKs biggest retailer and the world's best known family entertainment brand?We are now looking for a people focused, operationally excellent Cafe Manager to join our team based in Primark Belfast.Job PurposeReporting into the Regional Manager, you will be responsible for the full Cafe operation. You will be hands-on, leading from the front on every shift, being the face of cafe operation. Situating yourself front of house, you will ensure guest experience is at the forefront of what we do. With a focus on adhering to all company policies and procedures, you will recruit, train, and motivate the cafe team to provide an efficient, guest centric service within the Cafe. You will also be accountable for complying with company food safety policies and driving sales in the cafe.Key Measure of Success Achieving a food hygiene rating of 5 following any Environmental Health Officer audits Achieving a pass on monthly audits by having a rigorous adherence to all applicable health and safety standards, with particular emphasis upon standard operating procedures, team member training and operational performance monitoring Managing stock variances and wastage to within set company tolerances. Achieve exceptional guest feedback through all feedback streams Achieve upsell targets as set by the businessDuties and Responsibilities Analyse team performance, giving appropriate and prompt feedback both positive and negative, ensuring this feedback is always constructive with relevant due dates Ensure all HR procedures are followed at all times Consistently review practices and always strive for perfection Ensure a consistently high standard is maintained throughout the operation Brand Standards, Menu availability, product presentation and guest satisfaction is at the forefront of what you do. Manage stock levels through ordering and monitoring, whilst reducing wastage. Be responsible for all stock management procedures as set out by the business, this will include performing ongoing stock checks and the monthly Stock Take. Maintain high standards of food hygiene, in line with company procedure. Ensure equipment is regularly cleaned and maintained as per the company schedules Develop your team through constant interaction and performance management processes You will thrive in a multi-function, fast-paced, high footfall environment where being hands is an essential part of your role Providing excellent customer service to every guest Effectively manage queues and multiple guests Maintain both Primark & Disneys brand standards Maintaining all health 'safety within the CafeIf this describes you, youre in the right place!Other Experience/Knowledge Required: At least 2 years proven experience at management level within a fast-paced cafe setting Excellent IT skills Level 3 Food Hygiene Certificate - PreferredLocation: BelfastContract Type: PermanentHours: Full time, 5 days out of 7 with weekend work essentialSalary: 30,000 per annum DOEYou may also have experience in the following: Food and Beverage Manager, Caf Supervisor, Fast Food Store Manager, Deputy Retail Manager, Trainee Retail Manager, Bar Manager, Catering Manager, Restaurant Manager, Restaurant Deputy Manager, Restaurant Assistant Manager, Restaurant Supervisor, Hospitality Manager, Food Service, etc.REF-219 609JBRP1_UKTJ
Job Title
Store Manager