UK EmploymentAlert | Lead D365 CRM (Customer Insight Journeys & Data)
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Job Title


Lead D365 CRM (Customer Insight Journeys & Data)


Company : Oliver James Associates


Location : London, England


Created : 2025-02-19


Job Type : Full Time


Job Description

Lead D365 CRM (Customer Insight Journeys & Data) Role Overview We are looking for someone to help develop, support, and maintain software solutions in line with our client's architectural vision, ensuring high-quality Dynamics 365 applications that enhance business operations. Contract Details Day Rate: Up to 800 per day. IR35 Status: Outside IR35. Location: London - Hybrid basis - 2/3 days a week onsite Duration: Initial 6 months Key Responsibilities Develop, support, and enhance Dynamics 365 applications, with a strong focus on Customer Insights Journeys (CIJ) and Customer Insights Data (CID). Configure Dynamics 365 Design and manage APIs and microservices architecture. Ensure solutions align with best practices and architectural standards. Participate in Agile ceremonies, sprint planning, and peer code reviews. Provide hands-on development and technical leadership within a small Agile team. Work closely with stakeholders to deliver effective business solutions. Key Skills Extensive experience with Dynamics 365, specifically CIJ and CID within a Customer Data Platform (CDP) context. Strong knowledge of API management and microservices design patterns. Hands-on development expertise in C# and .NET within an Agile environment. Proficiency in Azure DevOps and CI/CD pipelines. TPBN1_UKTJ