About the Business: At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link at: https://www.icis.com/exploreAbout our team: We are a growing, passionate, multiskilled, diverse and supportive group of UX Designers, UI Designers and UX Researchers. We run regular team meetings including our daily stand-up and weekly Design Critique to stay connected and provide peer review and feedback on each other's work. We also regularly present to the wider business to disseminate, collaborate, and celebrate all the great research and design the team has delivered. ICIS is part of the UX community at RELX, our parent company, which has 100s of UX Researchers and Designers working across a range of sectors. The RELX UX community offers a range of opportunities to collaborate and hosts in-person and online UX meetups throughout the year. About the role: An Associate UX Researcher plays a supporting role in understanding user behaviours, needs and motivations. You will be training in UX research techniques.Responsibilities:Understanding user needs: You'll conduct your own research such as user interviews, surveys, usability testing or analysing usage data to uncover user pain points, motivations, and behaviours. You might delve into understanding user journeys, information architecture, and content needs.Crafting research plans: Working closely with senior researchers and designers, you'll help define research questions, select appropriate methodologies, and develop study plans tailored to specific project needs.Unveiling user insights: Through data analysis and synthesis, you'll transform raw data into meaningful insights that inform design decisions. You'll create compelling reports, presentations, and persona documents to effectively communicate your findings.Shaping the user experience: You'll collaborate with designers, product managers, and engineers to translate your research findings into actionable design solutions that truly resonate with users. You'll witness your research directly impacting the products and services used by thousands of users around the world.Requirements:Have excellent analytical skills and the ability to empathize with users, understanding their needs and the problems they faceAre a good communicator, able to craft compelling narratives based on research findings to drive user-centred decision-makingCan demonstrate experience conducting primary research like surveys, interviews, usability testing, ethnography, etc. (can be coursework or work experience)Studying or have studied a degree or higher qualification in a related discipline e.g. Human-Computer Interaction (HCI), psychology, sociology, or anthropology. Candidates from other disciplines are encouraged to apply if you can demonstrate your grasp of UX research methodsHave a keen interest in conducting research to enhance user experience for digital and data productsAble to quickly learn new research and analysis methods and tools some familiarity with UX research methods and tools is a plus!Diversity & InclusionAt LexisNexis Risk Solutions having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 35 diversity employee networks globally and prioritise ensuring inclusive leadership is part of our culture. Our aim is for every employee to be the best version of themselves. We actively welcome applications from candidates of diverse backgrounds and underrepresented groups.If you require additional support any stage, then please let us know how we can provide adjustments to your needs. All applications are treated in line with our equal opportunities policy.Women in technologyLexisNexis Risk Solutions Group (RSG) is very supportive of women in Technology and has been a founding signature for the Tech Talent Charter. Currently 27% of our Technology workforce are women and we have the following initiatives in place to support women in technology:Mentoring Scheme for Women in TechnologyWomens Network ForumWomen in Technology Employee Resource Group (ERG)Proud supporters of the Tech Talent CharterLearn more about the LexisNexis Risk team and how we work here
Job Title
Graduate/Associate UX Researcher