Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. Metro is seeking an Ocean Export Operator to join one of our dedicated Ocean freight teams. If you thrive in a fast-paced, dynamic environment then we want to hear from you. You will be at the forefront of our mission to provide exceptional support to our clients. You will play a pivotal role in orchestrating the movement of goods across international waters, ensuring they reach their destinations safely, efficiently, and on time. Your attention to detail, strong communication skills, and ability to adapt to ever-changing situations will make you an essential part of our team.Key Responsibilities:Develop and build relationships to ensure a high level of customer service is provided to customersEnsure freight is moved on time with all the necessary documentationArrange haulage with shipping lineEnsure all freight is invoiced and checked prior to dispatchEnsure all relevant documents are on hand as requiredEnsure requests and queries are resolved and actioned quickly and efficientlyCommunicate with overseas agents, customers and suppliers in a clear precise mannerUse customer ERP and SAP systems as and when requiredTake ownership of your own training and development so as to continuously improve and developGeneral SkillsIndustry and operational knowledge of Ocean freightAn understanding of why attention to detail matters and the commercial impact this hasAble to cope and accustomed to working under pressure to meet fixed deadlinesStrong numerical and commercial skillsExcellent written and verbal communication skillsExcellent attention to detailExcellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise preferable)Proactive, team worker with excellent time management and organisation skillsEnthusiastic, flexible, and self-motivatedWhy choose Metro?Competitive salary including a bonus which is paid twice a year!Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much moreHealth cash planOctopus Electric Vehicle car schemeFree parkingRespectful working environmentPlenty of opportunities for training and developmentApply today and be part of our dynamic workplace100% in-office for maximum teamwork and growth.
Job Title
Ocean Export Operator