About Jumeirah & The HotelJumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. Situated in the heart of Knightsbridge, one of Londons most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the citys largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination French restaurant La Maison Ani. About The JobAn opportunity has arisen for a Waiter to join the Club Loung Team in the Pean in Jumeirah Carlton Tower. The main duties and responsibilities of this role are:To ensure that all guests are correctly and speedily logged and processed in the most courteous way. To have a good knowledge of the menu and styles of service. To take food and beverage orders efficiently and professionally ensuring all information are correct. To be fully conversant with the table lay-up and mise-en-place prior to, during and after service. To inform supervisors of all guest comments and requirements that cannot be resolved immediately. To be familiar with and implement any relevant legislation i.e. liquor licensing. Ensure strict control is adhered to when receiving and returning keys and whilst in his/ her possession. Reports any incidents, complaints, suspicious persons or safety hazards immediately. Ensure a high degree of personal skills, accuracy, attention to detail and positive attitude. To report for duty punctually wearing the correct uniform. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.About YouThe ideal candidate for this position will have the following experience and qualifications:Minimum 1 year of experience in a similar role within a luxury hotel or high-end hospitality environment.High level of accuracy in overseeing daily operations, inspections, and reports, with an eye for luxury standards.To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned by management, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. To assist in maximising productivity for the Department. Ensure strict control is adhered to when receiving and returning keys and whilst in their possession.To respond to any changes in the department as dictated by the needs of the industry, company or hotel.About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includesCompetitive salary + excellent service chargeExtra holiday for significant Birthdays (21.30.40. etc.)Life insuranceNext pensionJumeirah perks website access discountF&B and Spa treatment discountOne and a half times pay for work during bank holidaysDry cleaning of uniform or Business attireMeals on dutyEmployee assistance programsWellness benefits Chiropodist, Flu jabs, and more!Taxi service after hoursSocial events & recognitions programsOngoing training & developmentCycle schemeInternal transfer schemeEye test and discount for VDU usersDental cash back planExternal transfer schemeAll applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.3 Months Service: Company Sick PayTravel Card Season Ticket Loan Live Your Guest Life Stay6 Months Service: Jumeirah Discounts Stays in other Hotels Cycle Scheme Internal Transfer Scheme Eye Test & Discount for VDU Users Dental Cash Back Plan 1 Years Service: External Transfer Scheme 2 Years Service:Group Pension Plan with enhanced contributions
Job Title
Food Server