As the main vessel of communication for guests during service, the waiter ensures an uncompromised guest experience through close attention to detail. They assist with food and beverage selection, maintain dining ambiance and treat guest inquiries with diplomacy and tact.Primary Roles And ResponsibilitiesAssists in food and beverage selection, presents menu, has thorough knowledge of ingredients and allergensIdentifies special requests addresses and identifies any dietary restrictionsSubmits orders to the bar and kitchenOversees table maintenance and coordinates with both FOH/BOH staff during serviceEnsures guest requests are handled promptly and courteouslyMaintain open communication with management and all team members regarding all guest needs, comments or incidentsExhibits proper knowledge, service techniques and delivery of food and beverage offeringsStays updated on all menu items, preparation, and ingredients of all dishesProvides superior customer service to all guestsIs ready and willing to assist fellow team members as neededAdheres to sanitation, safety and alcohol beverage control policiesPerforms otherjob-related duties as assignedRequirementsA minimum of two (2) years experience in an upscale dining environmentKnowledge of Greek cuisine a plusUnderstandingof Mediterranean cuisine, wines and cocktailsExperience using point-of-sale (POS) systemsPossesses strong organizational and multitasking skillsAbility to work well in a fast-paced environmentExhibits customer-centric attitude and excellent interpersonal skillsDemonstrates warm, friendly, and positive, team-oriented approachFlexibility in scheduling preferredApplicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidatesMust stay up to date with general knowledge about the concept of the venue, cuisine & eventsAttending daily briefing
Job Title
Waiter