We have an exciting opportunity for a Shift Manager to join our team on the night shift at our Minworth/Birmingham facility. The Shift Manager will oversee business operations, delegating tasks to team members and resolving problems that occur on their shift. Their duties include stock inventory, coordinating employee responsibilities to improve efficiency or customer service.PLEASE NOTE: This is a night shift role, working Monday to Friday from 11pm - 7am. How you will contributeManage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer.Interface with customer to ensure smooth - coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases.Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements.Review ongoing performance results to targets. Take corrective measures with authorisation, escalate as neededResponsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model.Other duties as assigned.What you will bringExperience performing professional level operational duties; preferably in automotive or logistics industry.Ability to read, analyse, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer.Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the worlds trade flow better, changing whats possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain thats fit for the future. Were rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, were at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customers door.WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONEDP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
Job Title
Shift Manager