About Medserv:Medserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively and Delivering results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams.Role Overview:Due to internal growth at Medserv, we are actively looking for a Private Medical Secretary to join our Remote Practice Management team based in our Haywards Heath Office. Medical Secretaries at Medserv are the key to providing the best possible service to our clients. You will be working closely with a Patient Administrator ensuring you are meeting and taking the lead on exceeding client expectations. Day to day you will be dealing with a high volume of calls, from patients, secretaries and other medical professionals.Duties and Responsibilities:Managing a high volume of calls from patients querying appointments, handling consultants and secretaries' queries, taking payments, issuing correspondence, etcScheduling clinicsManaging and reviewing medical dictationsScanning medical information and uploading to the PM systemParticipate in weekly team meetings with managementManaging internal and external email queriesEnsure clients are getting the best us of the serviceAssist with training of new members of staff when necessaryAd-hoc duties as requested by managementRequirements and Skills:Attention to detail is essentialComfortable speaking with clients or third parties, i.e secretaries, hospital personnelAbility to work on own initiativeAbility to multi-task/be flexible to the needs of the roleAbility to communicate/report effectively with manager/team members/clients and other third partiesAbility to work to targetsMust be a team playerPackage:Salary: Circa 26,000 per annumPerformance bonus (team based)Private MedicalPension contributionMaternity and Paternity leave (T&C's apply)Life AssuranceWorkcation optionsGym membershipDedicated EAP provided by Health AssuredHoliday Plus Scheme to purchase additional leaveProfessional development opportunitiesRegular sports and social eventsHealthy food with comfortable on-site recreational facilitiesAccess to tax incentive schemes i.e. commuter schemes and bike to work35-hour working week compensated at a 40-hour weekAdditional Info:This is a full-time position with hours of 9am - 5pm based in the Haywards Heath officeAll offers of employment are subject to a valid work permitRole commences immediately
Job Title
Medical Secretary