Technical Analyst - Problem Solver, SQL Expert | Wymondham/HybridAre you passionate about solving technical puzzles and digging deep into complex databases? If so, this could be the perfect role for you! Were looking for an experienced Technical Analyst to join the team and take on a mix of troubleshooting, SQL development, helpdesk support, and customer interaction.In this role, youll be at the heart of technical problem-solvingdebugging SQL code, investigating system issues, reviewing legacy code, and working across teams to identify and implement effective solutions. Youll also play a key role in ensuring project quality and providing valuable training and support to both customers and colleagues.What Youll Be DoingDiagnosing and resolving technical issues, ensuring systems run smoothly.Writing, debugging, and optimising SQL queries and stored procedures.Working closely with developers, project managers, and customers to understand requirements and implement solutions.Supporting the helpdesk by addressing technical queries and resolving incidents efficiently.Reviewing and stepping through development code to pinpoint and fix issues.Contributing to project delivery, ensuring deadlines are met and updates are communicated.Candidate RequirementsSQL expertise writing, debugging, and optimizing queries (Microsoft SQL Server).Experience with Microsoft web technologies, Git & Azure DevOps, and PowerShell scripting.34 years in technical support with a Computer Science degree (or related).Familiarity with ITSM tools (e.g., Zendesk, Teamwork).Bonus: Knowledge of C#, .NET, JavaScript, TypeScript, Angular, and Azure SQL Database.Salary and BenefitsCompetitive starting salaryWymondham office with flexible working (1 day a week in the office)25 days holiday + Bank HolidaysPersonal development, learning, and career progression opportunitiesAnnual salary review
Job Title
Technical Analyst