Field Based (South East and Midlands) Lifes Good at LG!At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make Life Good from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.We strongly believe that our peoples competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if:You are a smart cookie. You like to dig into the data and find creative solutions.You are motivated and driven. You thrive on a challenge and want to be No. 1. You are a people person. You like helping people out and you want to understand where theyre coming from. Youre honest and you will speak up (politely, of course!), but you do it because you care and because its the right thing to do.The OpportunityThis is a fantastic opportunity to join our Air Solutions team as Heating Engineer. Our Air Solutions team is responsible for helping to develop and grow the UK Air Solutions business in line with LGs strategies and objectives.As Heating Engineer you will be responsible for all technical support of the air to water heat pump products to resolve complex operations issues. You will commission heating systems in line with company procedures and project manage heating installations.Your Role & ResponsibilitiesHave an intimate knowledge of heating products and a complete understanding of the technologyCommission heating systems in line with company proceduresOnsite technical support to resolve complex operational issues and project management of heating installationsCarry out technical training on LG heating systemsParticipate in the technical helpdesk to support Installers and Service EngineersAssist with identification of spare parts/ parts ordering for direct customers and distributionProvide warranty support for all productsSupport the Application and Sales Engineers with heating designsContinuously promote LG Air Solutions products and servicesSupport the customer base as necessary with queries of any nature and liaising with the relevant internal department to come to a resolutionMaintain and service sales agreements with targeted customers and to achieve set and agreed KPIsLiaise with other teams within the division to resolve heating related issues, to assist in new product introduction and end of life managementSkills, Education & ExperienceSolid experience in the Heating Heat Pump market, preferably gained from a reputable manufacturer. Engineering or other relevant technical based qualifications are desirableGood understanding of all relevant legislations and government grantsHas technical and product awarenessExperience of working within a performance management environment KPIs and Service Level AgreementsAble to be flexible and develop quality, customer-focused targets and serviceAble to be resilient to drive issues through to a successful customer-focused solutionHighly focused and capable of sustaining a fast pace in a dynamic environmentGood judgement, able to make practical and realistic decisions within scope of responsibilityProven commercial acumen and ability to achieve commercial objectivesProficient in Microsoft Office including PowerPoint and ExcelYour Benefits9% Employer Contribution into your PensionLife AssurancePrivate Healthcare (including optical & dental) for you and your family25 Days Annual Leave (+ Public Holidays)Staff DiscountSubsidised CafeteriaCompany Car or Car AllowanceOur Equal Opportunities StatementLG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age.Right to WorkPlease note that any job offer made will be conditional on the individual holding a legal right to work in the United Kingdom by the time employment commences.
Job Title
Field Based Heating Engineer