Head of Account Management Employee Benefits Platform Rotherham (Hybrid) | 85K Basic + PackageAre you a strategic and customer-focused leader ready to drive growth and excellence in a fast-growing employee benefits platform? Our client, a dynamic and expanding company with a turnover of approximately 25M, is looking for a Head of Account Management to lead their high-performing team and shape their commercial strategy.Why Join? Growth & Impact Be part of an ambitious company on an upward trajectory, where your leadership will directly influence business success. Strategic Role Lead the account management function, ensuring outstanding service for B2B clients while playing a key role in shaping commercial strategy. Team Leadership Develop and mentor a team of 10 Account Managers, driving performance and professional growth.What Youll Do:Lead, mentor, and develop the account management team to enhance customer satisfaction and retention.Own and drive the customer success strategy, ensuring B2B clients maximize value from the platform.Collaborate with senior leadership to shape and execute commercial growth initiatives.Identify opportunities to optimize processes, improve service delivery, and drive revenue growth.Build strong client relationships, acting as a trusted partner to ensure long-term success.What Were Looking For: Proven experience in Customer Success, Account Management, or Client Services within a B2B environment. Strong leadership skills, with experience managing and developing a team. Commercially savvy, with a track record of contributing to strategic growth. Ability to build trusted relationships with key stakeholders, both internally and externally. A proactive, data-driven, and customer-centric mindset.This is a fantastic opportunity for a results-driven leader who wants to make a significant impact in a growing company. Interested? Apply now or get in touch for more details!
Job Title
Head of Account Management