Crown London, located in the heart of Mayfair, offers exclusive world-class experiences to its members. From its aristocratic beginnings, the club has evolved to a modern gaming and dining environment. At Crown London we strive to provide opportunities for all our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. We pride ourselves on making the ordinary extraordinary through our purpose and together, we create exceptional experiences with respect and care for our internal and external communities.The RoleReporting to the Area Manager, Crown London Dealer/Inspectors are accountable for providing an exceptional customer experience through the demonstration of welcoming, polished, personalised, attentive and engaging behaviours. This includes but is not limited to:A focus on customer service valuesProviding a customised service to all gaming patronsMaintaining game integrity and consistencyInspecting dealer performance.Collation of accurate player data input through the Player Management SystemWhat Were Looking ForA minimum of 3 years dealer/inspector experienceMayfair casino experienceHold a valid Personal Functional License (PFL)Have knowledge of the current UK gaming regulatory and legislative requirementsA solid understanding and experience of customer service values with exceptional communication skillsAdditional InformationApplicants must be over 18 and eligible to live and work in the UK.BenefitsSeason ticket loanFree hot lunches providedCrown rewards and discountsLife insuranceEmployee Assistant ProgrammeEnhanced family leaveCycle to work schemeEqual OpportunitiesCrown London is proud to be an equal-opportunity employer, committed to fostering an inclusive and diverse workplace.
Job Title
Casino Dealer