Deputy General Manager- Marine Hotel Ballycastle35k-40kAre you an experienced hospitality professional with a passion for delivering exceptional guest experiences? Our valued client, The Marine Hotel Ballycastle is looking for a Deputy General Manager to oversee all hotel operations, with a strong focus on Food & Beverage. This is a fantastic opportunity for a motivated leader to drive operational excellence, maximise revenue, and foster a positive team culture. The Marine Hotel is a cherished establishment renowned for its welcoming atmosphere and exceptional service. They take pride in offering guests a cosy, home-away-from-home experience with comfortable accommodations and delicious, locally sourced culinary delights, all while enjoying breathtaking sea views.What Youll Be Doing:Leadership & Management: Deputise in the absence of the General Manager and lead the team to achieve operational excellence.Operational Oversight: Manage all daily hotel operations within budget and to the highest standards.Guest Experience: Maintain outstanding levels of internal and external customer service, responding proactively to guest needs, complaints, and reviews.Team Development: Recruit, train, and develop an engaged and high-performing F&B team.Financial Responsibility: Forecast, plan, and manage F&B orders, staffing, and budgets to achieve financial targets.Health & Safety Compliance: Ensure full compliance with all statutory and company H&S regulations.Collaboration: Work closely with kitchen, events, and reception teams to ensure seamless operations.Event Management: Oversee multiple events within the property, utilising trained personnel effectively. You will be required to work at least two late shifts to 11pm each week to allow for the work-life balance of other managers.Performance Monitoring: Set targets, KPIs, and policies in collaboration with the GM and Accounts team.Professional Development: Foster a culture of learning, using training programs and development plans to enhance team skills.What Youll Have:Strong leadership and delegation skills.Proven experience in food & beverage management.Proficiency in MS Office, Bizimply, Resdiary, and POS systems.Ability to resolve problems efficiently and proactively.Up-to-date knowledge of industry trends and best practices.Experience in complaint handling, conflict resolution, and staff development.Passion for personal and professional growth.What Youll Get:A competitive salary of 35k-40k.A supportive and dynamic work environment.Opportunities for career progression and professional development.How to Apply:Contact me (Charlene) on 07508959879 for a confidential chat or email charlene.craig@corvuspeople.com or click Apply and Ill be in touch.
Job Title
Deputy General Manager