European Guest Services Team Manager Join Our TeamLocation: London (SW1)Shift-based: 4 days on, 2 days off (includes weekends & bank holidays)Salary: Up to 32,000 p.a.Are you a service-driven professional with experience in travel or hospitality? Do you thrive in a fast-paced environment, leading and supporting teams to deliver exceptional guest experiences? If so, wed love to hear from you!Who We AreWe are driven by service through PASSION, PEOPLE & PURPOSE. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. Were leading the way in responsible travel, offering unique and rich local experiences, and are dedicated to making sure travel is easy and enjoyable.What Youll Do:Lead and support our London hotel & airport hosts and European Guest Services teamRecruit and train seasonal staff for our busy summer seasonConduct regular 1:1s and monitor team performanceEnsure seamless communication with guests, hoteliers, and transport suppliersManage rotas, record-keeping, and out-of-hours phone support (on rotation)About you!Experience in the travel or hospitality industryLeadership, team management, or supervisory experienceStrong communication skills and high attention to detailFluent in spoken and written EnglishA problem-solver with a positive attitude and a team-first mindsetPerksAt The Travel Corporation, you'll enjoy increasing holiday allowance, paid volunteering days, a recommend-a-friend bonus, and travel concessions. We also offer an Employee Assistance Programme, professional development opportunities, a cycle-to-work scheme, and workplace socials.Apply now to be part of our dynamic team!For more about us, visit www.ttc.comThe Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you!
Job Title
European Guest Services Team Manager