WHAT'S IN IT FOR YOU?Permanent jobSalary £25-32K depending on experienceHybrid working25 days annual leave excl. bank holidaysPotential career progressionWorking hours 09:00 – 17:00 Monday to FridayCompany pensionTHE COMPANYWestray Recruitment Consultants are currently working with an international logistics company who specialise in shipping to every corner of the globe. Established over 30 years ago in the North East the business supports local businesses with their logistical needs. The company values itself on “Going the extra mile” as their customers are at the heart of their business model.You will be responsible for the daily operations of some key accounts and will liaise directly with both customers and suppliers. This will be a busy role, so good customer services skills and strong organisational skills are a necessity.THE ROLEThe role of the Road Freight Operator is to support their European and UK road freight team and be one of the main contacts for their portfolio of customersExport/import planning groupage, part loads and full load consignments from/to the UK/EuropeLiaising with customers, overseas partners and suppliers to deliver the highest level of customer careCompleting export customs on The Customs Declaration Service (CDS)Extensive client liaison to include quotations, follow up, bookings and problem solvingPerform and correctly implement General Administration, e.g. check costs in accordance with departmental requirements, create CMRs, communicate efficiently and effectively with customers and suppliers, as required by operational proceduresProcess bookings from clients on to our freight management system and communicate with our suppliers to book and track the shipment through its entiretyBe able to adapt to an ever-changing environment and complete tasks outside of your standard responsibilities when requiredRepresent the company in a professional manner at all timesSupport the wider business functions to help work towards the company’s future goalsTHE PERSONMust have a good understanding of European Road Freight, minimum 1 year experienceKnowledge of customs requirements, processes and proceduresExperience working in shipping/logisticsA high level of accuracy and diligence in daily tasksGood time keepingHave a strong customer-service backgroundBe a confident, organised team playerStrong IT knowledge, particularly Microsoft Office platformTO APPLY Please contact Tony Hutchinson on 0191 492 6622 or send your CV to
Job Title
Freight Forwarder