Position: Concierge Officer Location: London Shift Pattern: 4 on / 4 off(08:00-20:00) Salary: London Living Wage We are seeking an experienced and dedicated Concierge Officer to join our dynamic team in London. If you have a passion for delivering exceptional service and enjoy working in a fast-paced environment, this role could be perfect for you. What We Offer: - Competitive salary aligned with the London Living Wage.- A structured 4 on / 4 off shift pattern, promoting work-life balance.- A professional and supportive work environment. Key Responsibilities: - Provide a welcoming and professional presence at the front desk.- Assist residents and visitors with inquiries, bookings, and day-to-day needs.- Ensure the security of the premises by monitoring access and coordinating with security teams.- Maintain accurate records, including visitor logs and incident reports.- Handle deliveries and coordinate with contractors or service providers.- Respond promptly to emergencies and ensure safety protocols are followed. What Were Looking For: - Previous experience in a concierge, front-of-house, or customer service role.- Strong communication and interpersonal skills.- Computer Literate (Email, MS Office)- Ability to multitask and handle challenging situations calmly and professionally.- A proactive approach to problem-solving and attention to detail.- Flexibility to work a 4 on / 4 off schedule, including weekends and holidays. Desirable: - Knowledge of the local area and community services in London.- Experience with security systems and protocols. Join us in delivering outstanding service while being part of a supportive and engaging work environment. How to Apply: If you meet the criteria and are excited about this opportunity, please send your CV and a brief cover letter to hr@m4securitygroup.co.uk with the subject line Concierge Officer Application. We are an equal opportunity employer and welcome applications from all backgrounds.
Job Title
Experienced Concierge Officer