Do you want to work for the UKs leading manufacturer of decorative surfaces and laminate worktops? We are currently searching for a Quality Technician.Were proudly part of Wilsonart Engineered Surfaces, driven by a mission to create surfaces people love, with service they can count on, delivered by people who care. We are dedicated to getting our customers what they want, when and how they want it and take great pride in manufacturing and providing the most innovative and on trend Kitchen and bathroom surfaces.Principal PurposeAssist Quality Lead(s) to resolve Quality issues within production and operations.Ensure products meet Customer requirement and product specificationsSupport in handling customer complaints, corrective action and feedbackCarry out laboratory test/inspection and report/rectify non-conformance issues.Support maintenance of Integrated Business Management SystemsInvolved with and conduct internal and external audits / audit systemsWrite reports and provide information to managementLiaise and communicate with other departmentsCommercial and financial awareness with a full understanding of how failure impacts business financials, customer satisfaction and future orders.Ensure all incidents of non-conformance are recorded.Assist/support the calibration system, ensuring all equipment is correctly calibrated.Normal duties include: Report writing, taking measurements, non-conformance, corrective and preventive action, customer and supplier claims, document and record control, calibration, measurement, inspection and test. Job DescriptionPrincipal ElementsRequired attributes:Communication and listeningBeing observant and technical minded to resolve technical and mechanical tasksBeing thorough and dependable (an eye for specifics and detail)Able to use various measurement equipment / devices (incl: Aesthetic/visual)Using good judgment and be willing to challenge the normsHandling multiple tasks (multi-tasking / task management) self starterUse of Information technologyExperience of working in a fast-paced manufacturing environment.Desired attributes: Equipment MSA, GR&R, CPk Studies.Ability to utilise analytical, statistical and reliability tools of lean principlesTrained Internal Auditor would be advantageousKnowledge of ISO Management Standards and Lean principlesKnowledge of FSC/PEFCExperience in previous Quality role / environmentUnderstanding and able to interpret engineering drawings LocationBased in Shildon, County DurhamPerformance MeasuresAnnual appraisals to be undertaken by local Quality leader. Objectives for the department will be set for the forthcoming year, QC Inspection and Test support is foundational business need.This is obviously not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation from time to time. Health and SafetyAll employees have a duty to take care of their own Health and Safety and that of others who may be affected by specific actions at work.Employees must co-operate with the company on all aspects of Health and Safety to meet the legal requirements as outlined in the company Health and Safety policy and procedures. Why join Wilsonart? Here at Wilsonart were proud of our products. Our teams and employees truly embody our mission to serve. Here are just a few examples of the benefits we offer:Life Insurance x 4Employee Assistance programmeCompetitive pension rates25 days holiday (plus bank holidays)Service awardsFree ParkingFree Hot Drinks Vending Machine On-Site for All Staff
Job Title
Wilsonart UK | Quality Technician