Key Responsibilities:RHEL Upgrades:Perform upgrades for Red Hat Enterprise Linux (RHEL) systems, ensuring minimal disruption to business operations.Validate upgrade processes in test environments before deployment in production.Incident Analysis and Troubleshooting:Analyze, troubleshoot, and resolve issues encountered during and after RHEL upgrades.Collaborate with cross-functional teams to ensure timely incident resolution.Change Management and Documentation:Implement and execute change requests as part of system upgrade procedures.Update and manage JIRA tickets related to upgrades, changes, and incidents.Document processes, issues, and resolutions to contribute to the knowledge base.Qualifications and Skills:Proven experience with RHEL upgrades in complex environments.Strong knowledge of Linux systems administration and shell scripting.Expertise in troubleshooting and incident management.Familiarity with JIRA or similar project management tools.Excellent communication and documentation skills.Ability to work independently and in a team-oriented environment.
Job Title
Ampstek | Technical Administrator