Summary: TUALCOM is a leading developer and manufacturer of RF navigation and communications systems for the defence and civil industries. The success of TUALCOMs global foothold is attributed to innovative, high-quality and best-in-class products for their size, weight and performance, delivered fast. Headquartered in Ankara, Trkiye, TUALCOM UK was established to cater for a key growth market which has seen an exciting level of success to date.TUALCOM UK is expanding its sales and support operations into a local production facility, and a research and development department. This has necessitated our move into a more appropriate and permanent premises. We are therefore seeking a highly motivated and trustworthy Operations Executive or Operations Manager to support the Director of Operations with the running of the business. This is an important, hands-on and cross-functional role and will involve a wide spectrum of work, interacting with departments in our Turkish HQ, the UK team, suppliers and clients. The ideal candidate will be technically competent, proactive, and used to working in a fast-paced environment. This role requires a strong presence in the office, to handle daily operations and manage key office responsibilities.Responsibilities: General Business SupportCoordinate and make renewal applications for the company insurance policies, and manage the members of the private medical insurance policy and any other employee benefits offered.Involvement in financial matters including managing company expenses credit cards, expenses accounting, invoices payments, and accounts receivable.Organise and support with company travel arrangements. Office ManagementManage the office environment, ensuring it is clean, tidy and appropriate for work and meetings on a daily morning basis. Keep supplies and internal refreshments stocked up and coordinate with the cleaning contractor.Manage the facility and be the first point of contact for the landlords operational and building management teams.Manage all suppliers, negotiate terms, and the procurement of goods in a timely manner. Conduct supplier reviews and evaluate performance and cost-effectiveness. Implement and maintain an asset management system.Manage health 'safety, access control, and appoint/maintain the fire marshals, and first aiders.Manage mail and deliveries, and answer central line and route calls. LogisticsLogistics of client order fulfilment through packing team and the coordination of couriers.Coordinate import/export of goods, and customs procedures with brokers and forwarders. Events OrganisationManage all aspects of our attendance to UK and global tradeshow events. Attend key trade show events in a supporting capacity.Organise internal office events, incentives, anniversaries and social gatherings and create a positive working environment.Manage Directors calendars. IT and Technical SupportCoordinate with HQs IT department and the local IT service provider for local requirements with equipment, connectivity and software. Be on hand to deal with major outages and coordinate resolution with HQ and IT service provider.Procure and coordinate the setup of laptop/PCs and setup/request users accounts. Manage mobile service provider account and the company mobile phones issues to staff. HR AdministrationSupport managers with staffing requirements, assessment and hiring process.Run comprehensive and well-prepared onboarding of all new starters to ensure a smooth first day. Run off boarding and debrief sessions for leavers. Develop and manage new processes for employees starting, moving, and leaving.Maintain employee records on the HRIS and assist with other HR-related administrative tasks.Work with our legal, HR and immigration consultants on staffing matters and handle employment formalities. Maintain and publicise the company handbook and policies. Key Skills and Requirements:Proven experience in office management and running a facility to high standards and providing a safe and welcoming environment.Experience dealing with corporate level insurance policies and running annual renewal processes with vendors.Experience managing various suppliers, procurement, asset management, Technical competence with IT service, and productivity software. Experience with CRM and ERP systems would be advantageous. Exceptional planning and organisational skills and seasoned in managing corporate and attendance to trade show events. Strong people skills and experience with HR, Legal and Immigration matters.Experience with special projects outside of business as usual activity.Personal Attributes:Ability to build and maintain relationships and work cross functionally, locally and internationally.Ability to carry out tasks to a high standard with a strong eye for attention to detail and thorough approach to their work.Pro-active and flexible approach.Able to meet Security Clerance Vetting (BPSS and SC).Fluency in Turkish is a bonus but not essential.
Job Title
TUALCOM | Operations Manager