Join us as an Operational Resilience ManagerIn this specialist role, youll be providing the knowledge, skills and support required for the embedding of the Operational Resilience strategy and framework, as well as supporting policies, processes and governance across the businessWell rely on your subject matter expertise on operational resilience concepts and principles, and how they influence the design of business services and their supporting resources to ensure the stability of our operationsGain valuable exposure and hone your expertise as you advance your career in this challenging and rewarding role, with an opportunity to influence ways of workingWhat you'll doAs an Operational Resilience Manager, youll be working closely with our stakeholders across the business to support the embedding and improvement of the Operational Resilience strategy, policies and frameworks.Youll be a central part of the Operational Resilience Centre of Excellence, using your SME knowledge and experience to engage internally and across the sector on emerging risks, trends and regulatory developments. Youll also be:Leading and collaborating with your team to provide insights on Operational Resilience developments and risks into best practice and using analysis, experience, and judgement to provide a view of resilienceActing as a trusted adviser to establish strong relationships across the three lines of defenceEngaging with peers across the industry in operational resilience forums and working groups, incorporating themes into the banks approach to resilienceMonitoring and updating the Operational Resilience standards, policies and frameworks, making sure they are, and remain, fit for purposeThe skills you'll needYoull be an Operational Resilience SME with excellent knowledge and delivery of UK regulations gained through experience working at a regulated financial services firm, financial regulator or consulting firm.Were looking for someone with excellent people management skills and experience, and the ability to motivate others and deliver high quality work with limited supervision. In addition, you will be able to demonstrate experience of designing and delivering strategy.You'll also have strong influencing, communication and collaboration skills, and the ability to operate effectively at all levels both internally and externally, with strong industry connections.In addition to this, youll demonstrate:An excellent understanding of operational resilience disciplines and regulatory expectationsGood knowledge of key technology services and service delivery and management disciplinesGood knowledge of risk management and controls in financial servicesKnowledge of project lifecycles and the ability to articulate multiple layers of process, planning, communication and control, and form future strategy to deliver goalsRetail banking experience in a dual regulated firmKnowledge of global and EU financial services regulationAn understanding of how to approach horizon scanning and threat identification for a financial services firm
Job Title
Operational Resilience Manager