Experienced and proficient in the Administrator tasks, with additional ownership for: ASSISTING IN THE SMOOTH RUNNING OF THE OFFICE, WITH ACCOUNTABILITY FOR: Answering, screening, and forwarding incoming phone calls in a professional mannerResponsible for office key management, security, and access managementKnowledge of office supply needs and inventory management and complying in line with Azets procurement processesAbility to serve as a point of contact for various office matters, addressing enquiries promptlyActs as a main point of contact for contractors, organising and coordinating their services when necessaryPROVIDING EFFECTIVE, GENERAL ADMIN SUPPORT TO THE OFFICE, AND WIDER AZETS UK BUSINESS, INCLUDING: Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracyProficient in the use of document management systemsManaging the employee starter & leaver process for the office, including organising welcome packs for new startersSupports the induction/onboarding process for new staff joining AzetsManaging calendars and providing diary support as requested for local office departmental and team meetingsBooks travel and accommodation arrangements in line with company policyCreates expenses for chargeable staff accurately and promptlyPROVIDINGTECHNICAL ADMINISTRATION SUPPORT TO THE OFFICE, INCLUDING:Maintaining practice management systems and ensuring data qualityFacilitating the lifecycle of Letters of Engagement (LOEs) efficientlyExpertise in the onboarding processesRaising client invoices including cloud software, payroll and any other invoice as requestedKnowledgeable of the invoicing systems and payment processesUnderstanding of the opportunity management process with knowledge of Leads Go or similar lead management systemsUnderstanding of the process for disengagements and client closures and the ability to manage necessary administrativetasks associated with client closures Knowledge of the Tax investigation and renewal processesManaging and organising data effectively. This includes data entry, data analysis and maintaining databases accurately within Azets guidancePrepares comprehensive client packs for chargeable staff, ensuring accuracy and completenessConducts thorough proofreading of documents to ensure accuracy and professionalismProvides support for ad-hoc project work, ensuring timely completion and deliveryTEAM MANAGEMENTMentors and coaches administrators, fostering their professional growth and developmentCoordinates a small team of administrators, managing workload distribution effectivelyAssists with hiring and training administrative staff, coordinating leavers, and collaborates with HR as neededSUPPORTING THE OFFICE ON BUSINESS DEVELOPMENT AND EMPLOYEE ENGAGEMENT ACTIVITIES, SUCH AS: Organising office/marketing events with current and prospective clientsOrganises company events, meetings, and conferences, managing logistics and coordinationSupporting Business Development activities by development of proposalsOwning the delivery of employee engagement activities including actions from D&I & ESG initiatives etcPreparing timesheets for maternity and long-term sickness, supporting chargeable staff as needed.Skills & BehavioursCLIENT FOCUSExcellent verbal and written communication skillsGood client and stakeholder management skills, with the ability to build and maintain relationships at all levelsGENERAL ADMINISTRATION SKILLSDemonstrates strong organisational skills to effectively manage tasks and responsibilitiesExcellent attention to detail and accuracy in all tasks, ensuring high-quality work outputProficient at multi-tasking and successfully working on a number of ongoing tasks at any one timeApplies problem-solving techniques to address challenges and find practical solutionsAwareness of, and compliance with, Azets policies and procedures, as detailed on The HiveGood understanding of anti-Money Laundering and other mandatory regulatory compliance together with obtaining a sound understanding of internal processes and individual responsibility for reporting breachesBasic project management skills in order to deliver work on time and to budgetCommitment to maintaining confidentiality and upholding ethical standards in all aspects of workTECHNICAL ADMINISTRATION SKILLSHas an awareness of the budgeting timescales, for a particular aspects of assignments, on chargeable tasksCareful timesheet narration for chargeable work capturing accurate analysis of work undertaken, completed dailyFamiliarity with practice management system including timesheets and expensesIT & SYSTEMS SKILLSProficiency in the Microsoft Office Suite including word, excel, PowerPoint and TEAMsCompetent in key performance software, with support, inc CCH, Microsoft Office, Azets Reach, CoZoneMANAGEMENT SKILLSConfident in delegating tasks to others and managing any points of escalation to resolutionInspires commitment, recognises contributions of others and motivates their colleagues to complete their work to a goodqualityDemonstrates emotional intelligence in managing their team and colleagues to create an inclusive and engaged office environmentBEHAVIOURSA friendly, collaborative nature and a desire to helpAble to take work instructions and work under the supervision of, and directed by, more senior colleaguesTakes personal responsibility for timekeeping and attendance and demonstrates flexibility to meet business requirementsConfident to escalate issues if workload is challenging and request additional information if more knowledge is requiredRemains calm and professional at all timesDisplays flexibility to assist with ad hoc tasks and/or support to other areas of Azets outside of own officeAbility to work independently and as part of a team, with a proactive and flexible attitudeTakes ownership of personal developmentAdaptability and willingness to learn new skills and take on additional responsibilities as neededWillingness to build awareness of basic industry/accounting knowledge through on-the-job learningUnderstands the Azets core group values and strives to demonstrate them
Job Title
Azets | Senior Administrator