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About MooveMoove is building the world’s largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive.Moove’s growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations now spanning 19 cities across 6 continents - Africa, Asia, Europe, North America, South America, and the Middle East - Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders, including Waymo and Uber. Moove is transforming mobility to make it safer, more efficient and accessible to all, while providing economic opportunities and supporting skills development in the mobility sector. About the RoleAs an Asset Safety (Recovery) Associate at Moove, you will play a pivotal role in the company's financial stability by managing and overseeing the recovery of outstanding payments and debts. Your responsibilities will include proactively contacting customers with overdue accounts and maintaining accurate records of all communication and transactions. You will collaborate closely with cross-functional teams to ensure the resolution of outstanding issues while upholding Moove's commitment to exceptional customer service and ethical debt recovery practices.What you’ll be doing● Recover vehicles from non-compliant drivers.● Tow or Lift vehicles that are unable to be driven.● Working with the recovery agency to recover out asset if Drivers fail to pay the daily rental on time.● Working with city security liaison officer on coordinating with Police & court cases.● Source and maintain relationships with recovery partnersWhat you will need for this position● 4-8 years of experience in recovery and collections in financial or asset recovery and safety (previously worked in police service is preferred).● Should have knowledge of GPS navigation to track the movement of assets● Good knowledge of routes and locations.● Must be able to drive different vehicle types (Bike, Car & Pickup Truck).● Must have good communication skills and experience working on google sheets.Key Metrics● % of recovery allocated and completed● TAT for recovery by monitoring recovery agents● Road safety and regulation compliance during recovery● Minimising recovery by resolving DP returns through voluntary returns or having the DP continue driving with MooveAbout the teamOur team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.Moove is strongly committed to diversity within its community.The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.Pre-hiring Notice: Moove relies on the accuracy of the information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.Moove’s Vision: Moove is a mobility asset finance company and is Uber's preferred fleet partner. Our Vision is to democratise vehicle ownership and empower mobility entrepreneurs worldwide.