Job Summary:We are looking for an experienced and results-driven Sales Team Lead to manage and mentor a team of telesales executives. The ideal candidate will be responsible for achieving sales targets, improving team performance, and ensuring customer satisfaction in a fast-paced call center environment.Key Responsibilities:✅ Team Management: Supervise and guide a team of telesales executives to achieve daily, weekly, and monthly sales targets. ✅ Sales Strategy: Develop and implement sales strategies to improve conversion rates and maximize revenue. ✅ Performance Monitoring: Track key performance metrics (KPIs) and provide coaching to improve efficiency. ✅ Training & Development: Conduct regular training and upskilling sessions to enhance team capabilities. ✅ Quality Assurance: Ensure adherence to company policies and maintain high-quality customer interactions. ✅ Conflict Resolution: Address customer complaints and escalations efficiently to ensure satisfaction. ✅ Reporting: Prepare and present sales reports, performance reviews, and forecasts to management.Key Requirements:
Job Title
Sales Team Lead