SolarSquare is one of India's top 5 Rooftop solar companies enabling homes & housing societies across India to go solar. We are a team of hustlers and mission driven individuals looking to decarbonize India one roof at a time.Company Website - Roles & Responsibility : • Internal Team Co-ordination : Co-ordinate with team 1-2 Nos of Project Owner and 6-8 Nos of Project Co-ordinators on daily basis on setting the daily targets, planning & updates• Managing the Operation process through specific software or excel sheets• Interdepartmental Co-ordination with Design & Customer Delight team• BOM – Solar Bill of Material Review• Assist Customer Success Owner (CSO/Manager) in achieving projects completion in given TATs & maximize the profit• Rigorous tracking & follow up• Maintain Customer Relationship – by providing support, information & answering queries politely & achieve customer delight• Remote Monitoring & Installation team support – of Solar installation within same city or different cities• KPI Setting & Adherence : of Team• Learning & Development : of TeamMust Have :Min: B.Tech/BE or MBA (Mech/Elec/Civil)2-3 Solar Field ExperienceProblem Solver & Capable of taking tactical callsGood Communicator in English, Hindi & Local Language, if anyCapable to handle high pressure situations & work targetsOwn Bike
Job Title
Cluster Operations Manager