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Position: Associate Director - ESG, Policy Advocacy & Service ExcellenceLocation: BangaloreReporting to: General CounselOur StoryFounded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries to electronics, beauty essentials, apparels, toys and more, delivering across 50+ cities in 10 minutes*.Zepto Café extends our commitment to convenience, featuring a curated menu of over 200 fresh items.About the roleKey Responsibilities:1. Sustainability Reporting & BRSR Compliance● Ensure compliance with SEBI’s Business Responsibility and Sustainability Reporting(BRSR) guidelines for e-commerce and consumer goods distribution sectors.● Lead the preparation and submission of the BRSR as part of the company's annualreport, with a focus on sustainable sourcing, packaging, logistics, and supply chainpractices.● Develop and maintain internal sustainability policies, focusing on responsible productdistribution, waste management, and environmental impact reduction.● Regularly update senior management and the board on sustainability compliance status,risks, and opportunities, particularly around areas like carbon emissions and resourceefficiency.2. Stakeholder Engagement & Reporting● Engage with key stakeholders, including investors, suppliers, logistics partners,customers, and employees, to promote sustainability and social impact initiatives withinthe e-commerce and consumer goods landscape.● Collaborate with third-party auditors and consultants to ensure transparency insustainability reporting, particularly around responsible sourcing, product lifecyclemanagement, and the environmental impact of distribution networks.● Present sustainability insights and performance results to internal stakeholders and atexternal forums, highlighting the company’s role in promoting sustainable e-commercepractices.3. Sustainability Strategy Goals● Support the company’s sustainability strategy, focusing on environmental, social, andgovernance (ESG) factors, such as reducing the carbon footprint of logistics andimproving packaging sustainability.● Partner with operations, supply chain, and product teams to integrate sustainabilitytargets into day-to-day business operations.● Identify opportunities for sustainable growth in areas like renewable energy use indistribution centers, eco-friendly packaging, and ethical sourcing of goods.● Collect, analyze, and report sustainability performance data related to key areas likecarbon emissions from transportation, energy usage in warehouses, and wastegeneration.● Build and maintain a comprehensive data management system to track sustainabilityKPIs and ensure accurate reporting across all business units.● Identify inefficiencies and implement solutions to improve sustainability performance,such as optimizing logistics routes or reducing the environmental impact of packaging.4. Social Impact Programs & CSR● Lead the development of social impact programs aligned with the company’s CSR goals,focusing on community development, digital inclusion, and fair labor practices in thesupply chain.● Monitor the effectiveness of social impact programs, ensuring alignment with thecompany & sustainability strategy and value creation for communities impacted by e-commerce growth.● Partner with NGOs, government bodies, and industry organizations to enhance thecompany’s social impact, particularly in rural and underserved markets.5. Service Excellence for Legal Services● Collaborate with the in-house legal department to promote service excellence in legalservices across the organization.● Ensure that the legal department provides timely, effective, and sustainable legalsolutions in line with the company’s business and compliance needs, especiallyregarding sustainability, CSR, and regulatory matters.● Facilitate coordination between legal, sustainability, and operations teams to ensure allbusiness decisions comply with regulatory frameworks and legal requirements,particularly those related to environmental and social governance.6. Training & Capacity Building● Conduct sustainability training for employees, particularly in logistics, operations, andsupply chain management, to foster a culture of sustainability throughout the company.● Build organizational capacity to implement sustainable practices across e-commerceand consumer goods operations, including automation of processes and legal functions.7. Legal Services Automation● Work with the legal department to explore and implement legal services automationsolutions that enhance efficiency, reduce manual work, and streamline legal operations.● Support the implementation of technology-driven solutions like contract managementsystems, compliance tracking tools, and automated documentation processes that arealigned with the company’s sustainability goals.● Ensure that the automated legal processes comply with industry standards andcontribute to overall service excellence, reducing risks and improving regulatorycompliance, especially in areas related to sustainability and social impact.Qualifications:Educational Background: Degree/Certification course in Sustainability, Environmental Sciences,Social Sciences, Business, Law, or a related field.What We’re Looking For● 8+ years of experience in sustainability, ESG reporting, CSR, legal services, or socialimpact roles within e-commerce, consumer goods, or distribution industries.● Strong knowledge of SEBI & BRSR compliance framework and sustainability reportingstandards for e-commerce and consumer goods sectors.● Experience working with sustainable supply chains, packaging, logistics operations,legal services automation, and process improvement.Key Skills:● Comprehensive understanding of sustainability, supply chain optimization, andconsumer goods distribution, along with legal services excellence.● Proficiency in ESG frameworks, sustainability reporting standards (e.g., GRI, BRSR),and corporate governance with a focus on e-commerce and legal operations.● Strong project management skills with cross-functional collaboration, particularlybetween sustainability, legal, and operations teams.● Analytical skills for managing sustainability and legal services data, trackingperformance, and identifying areas for improvement.● Excellent communication skills for stakeholder engagement, sustainability reporting, andlegal service training.Preferred Skills:● Familiarity with carbon accounting, sustainable packaging, renewable energy solutionsfor distribution centers, and legal automation tools.● Experience in managing sustainability initiatives and legal services excellence incomplex, multi-channel distribution networks and e-commerce platforms.Why Join Us?● Zepto is on a blitzscaling path unlike any other startup today. Be the flagbearer forthe financial process in this journey.● The opportunity to join India’s next Unicorn is rare. So, we’re giving our team strongequity to create lasting wealth as our company