Job Title

Company Brief“House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.Currently House of Shipping is recruiting for Manager – Learning Systems and Content.This position is an on-site position in Chennai.Job title: Manager - Learning Systems and ContentDepartment: Human ResourcesGrade Level: ManagementReporting to: Global Head – Talent DevelopmentDirect reports: NAJob Purpose-The Learning and Systems Content Manager is responsible for managing the Learning Management System (LMS), Udemy platform, and e-learning content creation to enhance digital learning experiences. This role ensures seamless learning operations, accurate reporting, and effective content management to support employee development.Main Tasks And Responsibilities-LMS ManagementAdminister and maintain the Learning Management System (LMS), ensuring seamless functionality. Manage course uploads, user access, content organization, and system configurations. Troubleshoot technical issues and collaborate with IT or vendors as needed. Ensure the LMS is effectively utilized to enhance employee learning and development. Udemy Platform ManagementOversee the management and optimization of Udemy Business for employee learning. Manage course assignments, enrollment tracking, and reporting. Analyze learning trends and user engagement to maximize platform usage. Act as the main point of contact for Udemy-related queries and support. E-Learning Content CreationApply instructional design principles to design and develop engaging e-learning content, including interactive modules, videos, and assessments. Utilize learner-centered design strategies to ensure content aligns with organizational learning objectives and best practices. Collaborate with subject matter experts (SMEs) to analyze learning needs and create customized digital learning solutions. Implement instructional methodologies, such as microlearning, scenario-based learning, and gamification, to enhance engagement and knowledge retention. Evaluate and optimize existing content using learner feedback, analytics, and assessment data to improve effectiveness. This version emphasizes instructional design methodologies, making it clear that the role involves more than just content development—it also includes analyzing learning needs, designing for engagement, and continuously improving effectiveness. Let me know if you'd like to refine it further!Reporting & AnalyticsTrack and analyze learning engagement metrics, course completion rates, and overall learning effectiveness. Generate regular reports and dashboards to provide insights on learning trends. Provide data-driven recommendations to improve learning initiatives. Collaboration & Stakeholder ManagementWork closely with Learning & Development teams, HR, and business leaders to align learning systems with organizational needs. Provide training and support to employees on LMS, Udemy, and e-learning tools. Stay updated with emerging trends in learning technologies and recommend system enhancements.Education requirements: A bachelor’s degree in human resources, Business, Instructional Design. Certifications in Certified Learning & Development Manager (CLDM) & Certified Digital Learning Professional (CDLP) is recommended.Language requirements: English – Fluent (required)Background And Experience7 - 12 years of experience in talent management, Digital learning and content managementStrong experience in LMS implementation, integration, and administration. Experience with Udemy Business or similar learning content platforms. Expertise in e-learning content development, including interactive learning modules. Experience in data-driven learning analytics to measure effectiveness. Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia). Strong collaboration skills to work across HR, IT, and business functions. Knowledge of compliance standards such as SCORM, xAPI, and GDPR for learning systems. Familiarity with Power BI, Excel, or other reporting tools.