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Job Title


Marketing Automation Specialist


Company : Black Box


Location : Mumbai, Maharashtra


Created : 2025-04-05


Job Type : Full Time


Job Description

Company Profile:Black Box is a Global Solution Integrator delivering technology solutions in Unified Communications, Network Infrastructure, Data Center /Virtualization & Enterprise Applications and Cyber Security. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 4,000+ team members in 30 countries and growingIn collaboration with global technology partners like Avaya, Cisco, HP, Juniper, Microsoft, Netapp and Polycom among others, Black Box delivers domain – focused, flexible and customized technology solutions and seamless services to accelerate our customer’s business.Corporate Website: Summary:ProfileMarketing Automation Specialist.Work LocationMumbai (Preffered)Work NatureWork from Office - Full TimeWork LocationMumbai – Airoli officeMarketing Automation SpecialistBlack Box, a comprehensive IT product and service solutions provider, is seeking an experienced Marketing Automation Specialist. This position on the Marketing Operations team will report to the Manager of Global Marketing Operations & Analytics. The location of this position is the Black Box office in Mumbai, India.The marketing automation platform plays a pivotal role in our Marketing and Sales activities. Pardot is used throughout the customer journey to attract, engage and nurture prospects. As a Marketing Automation Specialist, you will contribute to the growth of our organization by building, optimizing, and managing marketing automation workflows that attract new qualified leads from various sources to Black Box.Responsibilities • Build and deploy demand generation programs/campaigns in Pardot with input from various stakeholders across the organization. • Create emails, landing pages, forms, and reports. Manage A/B tests, and continuously optimize campaigns to improve performance. • Manage and implement content translation and localisation for different regions. • Advance lead scoring and support asset tracking. • Provide first-line support to international team members on the functionality of the marketing automation platform. • Support the Marketing Operations Manager in data management initiatives, including the improvement of data integrity; segmentation and analysis; list management; and lead processes connected to Salesforce. • Partner with our Salesforce admin to ensure proper Pardot-to-Salesforce data flow. • Perform day-to-day system maintenance, driving improvements, and employing best practices.Qualifications • At least 3+ years of experience using marketing automation tool (Pardot). • Proficiency in Pardot is must and experience in working on email marketing campaigns, lead generation, landing pages, forms, and nurturing. • Proficiency in HTML/CSS is required. • Certification in marketing automation tools will be added advantage • Basic Adobe Photoshop skills are required. • Strong attention to detail. • Ability to multi-task and meet deadlines. • Excellent communication and interpersonal skills. • Ability to work in multi-disciplinary and international teams. • Fluent in English at the business level (written and verbal). Any additional language skills are welcomed in our international environment.Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients, and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect, and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.